I only gave this business a one star because I had to choose a rating. I went to ship my neice a christmas present this afternoon and had went out and purchased my own box and tape to save a couple dollars on them having to package it for me. I was outraged when the lady working there informed me that I could not package my shipment in their store because i wasn't paying them to package it for me and that it would cost me extra to have them package it for me with my own materials i bought.
I then told her I would package it in my car but, its freezing outside like -10 she told me to turn my heat on or go home and package it myself and then come back. I walked out without shipping anything. I have never been to any shipping place that does not allow you to package your own stuff in their store, exspecialy when i am paying for their service to ship the package which was a scooter and would be pricey to ship anyways. Ups has lost my business, along with my family and friends as well, I will never ship with them again after being treated so horrible.