Worst Customer Service-UPS store# 5909
I went to Brooklyn Heights UPS store located at 165 Court Street.The clerk's name was Joshua with a stinky attitude.
Charged me for a box and the packaging and made wait until he finished with other customers. I waited patiently and then he grab a box and star cutting it and said to me "this will be a custom packaging so I will take care of this later" I have given a paper with my credit card information to be included in my package and I just want to be sure the package was sealed when I left the store. Then I suggested instead of cutting the box can he just put some bubble wrap around the item i was returning or craft paper to fill out the extra space of the box and he answered if you want to grab paper and put around the item yourself its OK with me but UPS wont be responsible of the package" I reminded him that he just charged me for the box and the service and he turned around to said I will be happy to return your money which I took gladly after wasting 25 minutes of my time. No manners at all.
I hear him talking to a UPS pick up person about He could not wait to 5:00 o'clock to close the store. This happened Saturday January 8, 2011 at 4:27pm.
Transaction 1187.He gave me back my package in a very nasty and unpleasant way.