This is a very small community with only 1 location for UPS drop off. I made 4 trips to the location before someone was actually there to accept my package.
There was a sign on the door each time stating what time they would return....but that was always at least 45 to an hour from when I was there. (I never went from 11 am to 1pm...normally lunch hours) When I finally met someone face to face the young woman was VERY RUDE...she stated she was the franchise owner...and she had kids ...if she didn't want to be there than she didn't have to be...REALLY? I could see she had kids because they were there also being hateful with each other. The place was also disgusting....dusty..filthy carpet...and she was also on her cell phone the entire time I was speaking.
I stated that I am new to the community and send a lot of ups...but don't need to make numerous trips to do drop offs..she said then go somewhere else! Believe me I WILL!!! As I was walking out the door I heard her on her cell phone calling me a F..........
***. I believe I was assertive and wanting to knows hours of "normal" operations...I think that statement applied to herself