Ups Store Customer Care Reviews and Complaints
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Customers Don't Like
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Customers Like
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I have sent package's out in the past at your store and the service has always been good but this time I was amazed on the service given to me by your employee Layne D. I have had several businesses in the past that employed people and knowing full well that an...
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Ups Store Customer Care
I liked
- Customer service
I rent a medium box at Store 0368. When signed contract the store nor later explained that after receiving more than 5 package a day it will be return on last Friday 6/1 they just told me to upgrade but did not explain to me that if received more than 5 packages it...
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Ups Store Customer Care
I have called UPS, UPS Store Corp Office and the UPS Store itself. They all say different things - all circular. Meanwhile I'm out $35.83 for no service. I understand the business of franchising but this is ridiculous. I am going to file a claim with my VISA to...
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The woman that runs this office is BEYOND SNIDE AND RUDE. On 3 separate occasions, she has given a lecture as to how she doesn't tape boxes here at UPS nor offer this service of placing tape on the box. And I have told her that she is the ONLY personnel that has given...
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Ups Store Customer Care
I didn't like
- Appalling service
UPS Store - Worst customer service ever
Ups store on Linglestown Road. Rude women . Rolling boxes Around Too lazy to lift You would be an idiot to go in here . Just goto UPS .
Paxtonia, Pennsylvania
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Ups Store Customer Care
I had a simple question.I called Brownstown, Taylor, Trenton, Dearborn UPS STORES. UNABLE TO REACH ANYONE ON ANY OF THE NUMBERS PROVIDED ON THE WEBSITES.Either the numbers are disconnected, or you get voicemail or NO ONE ANSWERS. RIDICIULOUS!!! UPDATE YOUR WEBPAGES AND...
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Ups Store Customer Care
I liked
- Nice lady
I didn't like
- No one answers phone at any store
By the way...please understand that UPS charges a 43% service fee on postage.This is the only time I've paid more than face value for postage stamps. It is more than 3 times as much to ship a package with UPS. Stick to the post office folks. When I told the manager...
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anonymous
I agree!!! had 2 packages lost, supposedly left at door step.NO help whatsoever at store. RUDE.Will never use again.
JoeMarron
The UPS Store has to buy their postage just like you do. A business can't sell a product for the same price it buys it for. Simple economics.
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Ups Store Customer Care
I didn't like
- Discretionary fees
- Store employees
- Poor service
I have been to at least 9 UPS stores, and every store that I have visited has made my experience a great one! UPS store in war acres 5830 nw expy, Norman , and in Oklahoma city are my fav! The ladies and gentlemen that work there really know what they're doing, and...
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All was so true and real i could not believe this person Linda was lying through her teeth number one she purposly gave me the wrong key to the PO box gave my package to somebody my understanding you ask for ID i showed up to 5758 Geary st im told to bring proof from...
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Ups Store Customer Care
I didn't like
- Employee
- Too many lost or misplaced packages
- Way i was treated
My UPS Store is supposed to be open until 5pm on Saturday. I get there and there is a sign on the door that they closed at 3pm. I had been waiting for all my packages to come in to pick up all at once. I get there and they are closed. I have no emai saying they are...
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Anonymous
Doesn't UPS deliver in your area ?If not, it's the only place in the country.
Slave labor isnt free
Two whole hours early, what a tragedy. How can you go on living when someone took two hours off on a holiday weekend? Next thing you'll tell us is they were closed on Christma...
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Ups Store Customer Care
I didn't like
- Closed early saturday and my entire christmas was inside
Why do you assume tape and labor are free at all stores? If you're gonna order online quit being cheap and buy a roll of tape.