Product: Ups Store Customer Care Clear all filters (0 of 53 reviews match)
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Ups Store - Terrible Customer Service - Hung Up On

Employee did paperwork wrong. Caused massive problems. Package is not delivered internationally. I call to get information and get hung up on. All by same employee.
Product
Ups Store Customer Care
#1336911
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UPS Store #2957 Greensboro NC Date- 07/13/18 Time 1:37 p.m. Receipt I.D. 83257463502314888202 CSH: Nick Before Nick started my transaction, ( he had already retrieved my customer identity ) a woman came into the store and asked him about sending a fax. Nick stopped...
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1.9
Product
Ups Store Customer Care
I didn't like
  • Terrible service from clerk nick
#1303601
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Ups Store - Rude and careless staff at store #1568
Entered the store at 9am and was the only customer. Staff Eryn opened my overly secured box to see if my fragiles were packed securely (which they were). Eryn was moving extremely slow . She told me she would have to add more bubble wrap to my package, so she took my...
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Product
Ups Store Customer Care
#1302652
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I have sent package's out in the past at your store and the service has always been good but this time I was amazed on the service given to me by your employee Layne D. I have had several businesses in the past that employed people and knowing full well that an...
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5.0
Product
Ups Store Customer Care
I liked
  • Customer service
#1299083
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I rent a medium box at Store 0368. When signed contract the store nor later explained that after receiving more than 5 package a day it will be return on last Friday 6/1 they just told me to upgrade but did not explain to me that if received more than 5 packages it...
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Product
Ups Store Customer Care
#1271590
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on monday 5-14-18 I took an envelope of papers to Frankfort Ky UPS Store I watched worker make label and place on my shipment. Shipment was shipped overnight by 10:30 am delivery. Three days later store nor UPS can locate shipment. UPS Store mgr said ups picked up...
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1.0
Product
Ups Store Customer Care
#1257084
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I have called UPS, UPS Store Corp Office and the UPS Store itself. They all say different things - all circular. Meanwhile I'm out $35.83 for no service. I understand the business of franchising but this is ridiculous. I am going to file a claim with my VISA to...
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1.0
Product
Ups Store Customer Care
#1250252
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The woman that runs this office is BEYOND SNIDE AND RUDE. On 3 separate occasions, she has given a lecture as to how she doesn't tape boxes here at UPS nor offer this service of placing tape on the box. And I have told her that she is the ONLY personnel that has given...
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Anonymous
JoeMarron

Why do you assume tape and labor are free at all stores? If you're gonna order online quit being cheap and buy a roll of tape.

1.0
Product
Ups Store Customer Care
I didn't like
  • Appalling service
#1246498
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Ups Store - Worst customer service ever

Ups store on Linglestown Road. Rude women . Rolling boxes Around Too lazy to lift You would be an idiot to go in here . Just goto UPS .
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
Paxtonia, Pennsylvania
Product
Ups Store Customer Care
#1234859
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I had a simple question.I called Brownstown, Taylor, Trenton, Dearborn UPS STORES. UNABLE TO REACH ANYONE ON ANY OF THE NUMBERS PROVIDED ON THE WEBSITES.Either the numbers are disconnected, or you get voicemail or NO ONE ANSWERS. RIDICIULOUS!!! UPDATE YOUR WEBPAGES AND...
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5.0
Product
Ups Store Customer Care
I liked
  • Nice lady
I didn't like
  • No one answers phone at any store
#1196826
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