Product: Ups Store Customer Care Clear all filters (0 of 56 reviews match)
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We have tried multiple times to contact the store manager about our claim and always get the answer he is not in today. as of now he has been out about a month. They lost our package and can't seem to get the insurance claim completed. We have been to the store several...
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1.0
Product
Ups Store Customer Care
I didn't like
  • Very poor customer service
#1341823
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Ups Store - Terrible Customer Service - Hung Up On

Employee did paperwork wrong. Caused massive problems. Package is not delivered internationally. I call to get information and get hung up on. All by same employee.
Product
Ups Store Customer Care
#1336911
UPS Store #2957 Greensboro NC Date- 07/13/18 Time 1:37 p.m. Receipt I.D. 83257463502314888202 CSH: Nick Before Nick started my transaction, ( he had already retrieved my customer identity ) a woman came into the store and asked him about sending a fax. Nick stopped...
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2.0
Product
Ups Store Customer Care
I didn't like
  • Terrible service from clerk nick
#1303601
Ups Store - Rude and careless staff at store #1568
Entered the store at 9am and was the only customer. Staff Eryn opened my overly secured box to see if my fragiles were packed securely (which they were). Eryn was moving extremely slow . She told me she would have to add more bubble wrap to my package, so she took my...
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Product
Ups Store Customer Care
#1302652
I have sent package's out in the past at your store and the service has always been good but this time I was amazed on the service given to me by your employee Layne D. I have had several businesses in the past that employed people and knowing full well that an...
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5.0
Product
Ups Store Customer Care
I liked
  • Customer service
#1299083
I rent a medium box at Store 0368. When signed contract the store nor later explained that after receiving more than 5 package a day it will be return on last Friday 6/1 they just told me to upgrade but did not explain to me that if received more than 5 packages it...
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Product
Ups Store Customer Care
#1271590
They are terrible lost my textbook and the owners told me to fight it out with ups Corp. never use this store I got screwed by them 106.00 for a textbook they scanned
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Anonymous
thedude

I worked at a UPS Store in Ohio for years, and to be honest, the reason I left beyond finding a better job is my hatred for drop off packages/customers. We would average about...

Anonymous
Anonymous

Why do people always blame the store? UPS loses packages all the time for various reasons: bad or damaged packaging, labels falling off, errors in sorting. All the stores do i...

Product
Ups Store Customer Care
#1266622
I have been in this store 3 times and each and every time the same person is there. He is without a doubt the rudest and anti customer friendly individual I have ever met From the amount of customers (0) each time we go in, I assume he is not doing well If he is, it is...
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Product
Ups Store Customer Care
#1264333
on monday 5-14-18 I took an envelope of papers to Frankfort Ky UPS Store I watched worker make label and place on my shipment. Shipment was shipped overnight by 10:30 am delivery. Three days later store nor UPS can locate shipment. UPS Store mgr said ups picked up...
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1.0
Product
Ups Store Customer Care
#1257084
I have called UPS, UPS Store Corp Office and the UPS Store itself. They all say different things - all circular. Meanwhile I'm out $35.83 for no service. I understand the business of franchising but this is ridiculous. I am going to file a claim with my VISA to...
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1.0
Product
Ups Store Customer Care
#1250252