Not resolved

Here's another tidbit. After years of being a paying customer, the UPS store at 340 West 32nd street DOUBLED my box rent without so much a advance warning.

When I tried to put through a change of address, I discovered that this is not allowed -- that the post office will not forward UPS box mail. Research showed that they're all allowed to charge whatever they want -- there are apparently no limits to what they can charge unsuspecting consumers. I changed to the still reasonably priced UPS store at 2554 West 16th street in Yuma and was told by the 32nd street locale that they would send any misdirected mail there. But when my aged mother inadvertently used the old address they sent it back as undeliverable with black markings all over it.

I do hope they're happy with their increased box rent.

Only people with money to burn would keep a box at the 32nd street address. I've nev seen such outrageous prices at any other other mail handling facility.

Product or Service Mentioned: Ups Store Mail Service.

Reason of review: Problems with payment.

Company wrote 0 public responses to the review from Jan 25.
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