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I opened a mailbox at the UPS store and their sign said, "THIS IS YOUR ADDRESS: 2500 MURFREESBORO RD. SUITE #105 NASHVILLE, TN 37013.

So, I paid for my box and ordered a few hundred bucks worth of advertising materials (business cards etc - and registered my address with the IRS).

Then, when I started getting mail, the employees at the store were leaving nasty notes on my mail "Must include box #. The Must was in Red and circled and underlined lol.

So, they were putting my mail in my box (because they know my name and which box is mine) but leaving me nasty notes.

I complained to corporate after speaking to the manager art the store and being told "If you don't put your box number on there we have to look you up and it is a pain in the butt". WHAT? WOW!

Anyhow, corporate never responded to my email but miraculously I stopped getting nasty notes on my mail. And, I continued to get my mail (wow, they know who I am because I have a name)

Then, I had 6 customers (in a 30 day period of time) mail me a check that I never received. After this happened several times, it occurred to me that the employees at the UPS Store were "showing me who is boss" and throwing my mail in the trash - can I prove it....no. But where is my mail?

I contacted the UPS Store again (corporate). I got a response this time telling me that my box # had to be on my address (despite the sign in the store saying otherwise) and that it wasn't their employees it was the Post Office returning my mail....guess what.....none of my customers were getting their mail returned....it is vanishing.

Anyhow, I'm obviously going to be taking my business elsewhere (and I will be out a few bucks getting my new address on everything yuck).

I have posted my issue on my Facebook page and their emails contradicting the picture of the sign lol. We will see what happens. I never in a million years thought an issue of mine would be going viral lol. I already have 103 likes lol.

Rather then *** out their bad employee they go to war with a customer instead - blaming the Post Office for not delivering my mail (which I was getting just fine until I complained about the nasty notes)

Reason of review: Must change address - (expensive - all my marketing material is now useless).

Monetary Loss: $400.

Preferred solution: I have contacted my clients to see if their mail was retuned - they ALL said No. Everyone of them - "NO". Where is my mail? .

Location: 2500 Murfreesboro Rd Ste 105, Nashville, TN 37217, USA

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Guest

sir this happened at my store aswell, if you do not put your mailbox number on the mail, the post office will return or hold your mail, that is a fact.

Guest

Wow, this is such a petty complaint and seems like a lack of attention to detail on your part. I once worked at a store in Ohio, we had over 300 mailbox customers.

We would always do our best to put mail in everyone's box regardless if the box # was on them, but i'm not going to lie it was a huge pain in the *** when it didn't. Training new employees made this exceptionally difficult and makes the process almost twice as long. You seem very entitled, but I have to ask, did you ever wonder why you were given a mailbox #? The address on the outside of the store is correct if you're shipping something to the store, however, if you have a mailbox then you need to include that number as well.

If you lived at 123 Main st, would you address your mail to Main St and just expect people to deliver it to you.

You made a mistake and refuse to hold yourself accountable. Go ahead and keep blaming other people for your mistakes.

Guest

Pretty obvious who โ€œcanโ€™t read sarcasmโ€. Nice try though, and thanks for a good chuckle.Thanks to unbiased customer reviews the rest of us can avoid problems by only going to reputable places.

Guest

You are so sarcastic that I can't finish reading your complaint, sorry. Stick to the facts.

Guest
reply icon Replying to comment of Guest-1490090

The owner of the franchise is now sending me threatening emails which I am posting on my Facebook page. Having someone he knows comment on my negative feedback is also crazy.

Not a very good businessman. I only complained on this site because he would not help me with my issue. I am not done complaining either.Chris - the owner, told me I was "harassing him" for filing a complaint with corporate....CRAZY.When a customer files a complaint it is not harassment. It is a CUSTOMER trying to resolve an issue - not a great businessman this guy.Anyhow, every threating email he sends me I file another complaint.Are you his wife?

Surely you know his has issues. I just met him and I know that!

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