Just stumbled upon this site. I have used the ups Store a couple of times and had the impression that it was operated by ups.
I always pack everything myself as I trust myself more than others when it comes to things I care about. I just used them for convenience dropping boxes off to be shipped on a Sat as ups are not open on Sat.
I also a good estimate as to what shipping cost will be, but was in shock when I was quoted almost double at the ups store. And when I called ups to inquire about the disparity, I was told that the ups store is independent from ups. Yes they charge you for just leaving the package at the place awaiting pickup (a lot at that).
So, no more patronizing the ups store. Folks, it is not hard or expensive to buy some shipping supplies and pack it securely yourself and bring it to the ups office.
The ups store is a middle man and from what I have read, does not justify their price for the type of services they provide. You feel better and more in control of the fate of the items you are shipping.