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By the way...please understand that UPS charges a 43% service fee on postage. This is the only time I've paid more than face value for postage stamps. It is more than 3 times as much to ship a package with UPS. Stick to the post office folks. When I told the manager...
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Anonymous
anonymous

I agree!!! had 2 packages lost, supposedly left at door step.NO help whatsoever at store. RUDE.Will never use again.

Anonymous
JoeMarron

The UPS Store has to buy their postage just like you do. A business can't sell a product for the same price it buys it for. Simple economics.

1.0
I didn't like
  • Discretionary fees
  • Poor service
  • Store employees
#1188454
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I’ve been renting a box at this location for about two years. On December 21, 2017, a package that I ordered was delivered to this location and signed for by a store employee. I never received an email notification, so I went to the store on December 23rd to pick it...
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3.0
I liked
  • Associates are friendly
I didn't like
  • Too many lost or misplaced packages
#1166100
Reply to reviews

I paid a lot of money ($275) for a package (Lonovo laptop $240) to be safely and easily delivered to my mother (67yrs old) in Ukraine, after one week the UPS in Ukraine received the package called her and told her you have to pay $6 otherwise we will not deliver the...
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Anonymous
Anonymous

$6? Really?Also, this is a UPS complaint not UPS Store.

1.6
I liked
  • Ukraine ups is mafia
I didn't like
  • Ukrainian ups is acting like mafia
#947693
Reply to reviews
IF YOUR READING THIS, PLEASE DO YOUR SELF A FAVOR AND STAY AWAY FROM THIS UPS STORE AT ALL COST!!! After paying a high premium for so called "professional" packing, insurance, and shipping, they inadequately packed and shipped this rare 70lb.+ AMPLIFIER in a cheap...
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Anonymous
Anonymous

1. Besides the single walled box, what else did the packing service consist of? 2. UPS Stores do not upcharge on UPS services. They are not allowed to under the UPS Store fran...

Mount Calm, Texas
#902976
Reply to reviews
Hi, I used UPS store to send some documents from the US to The Netherlands, weight 4.5 ounces. They recommended USPS (not UPS!) Priority Mail Express International. I had to pay $99.37! I hesitated, but paid. ***!. I later checked the USPS website and there a price of...
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Anonymous
Anonymous

I'm confused. So is your complaint about USPS, UPS or the UPS Store? You start with complaining about UPS Store, but then you say at the end you'll never use USPS store again....

Anonymous
Anonymous

No different than buying stamps at a convenience store.You pay more when you do not go to the P.O. direct.

1.0
#896845
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Ups Store Owner Review

Sycamore School Road location sucks ***. Owner, Greg is a worthless piece of ***. Lazy as ***.
2.0
Details
Customer service
#860094
Reply to reviews
4848 Lemmon Ave #100, Dallas, TX 75219 Terrible customer service at this store. I came here to pick up a package. During the process, I told the retail person I would rather have the package delivered to my door, rather than the store. I was then thrown out of the...
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Anonymous
Anonymous

Did you leave any of the conversation out between asking about the package and getting thrown out? Did you originally designate the package be sent to the store, because the...

1.0
#806456
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had a small package 2.5 lbs, put on scale, dude says, first thing cheapest is 14 dollars and......., I said that's the cheapest huh? He said well that's the cheapest with tracking, I said so what's the cheapest 7 dollars and something, then he said it probably will...
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Anonymous
Anonymous

In todays world with everything happening, you are complaining because UPS wants to know what you are shipping?I am guessing you never fly anywhere, due to TSA not asking, but...

Anonymous
Anonymous

I will ask you what you're shipping every time. It's for insurance purposes incase something were to happen. TBH, if you would have given me a hard time about asking, i would ...

3.3
I liked
  • Convenient location
  • Clean
#800838
Reply to reviews
What a rip off. Bought box of 20 forever stamps that has a value of $10.80 and they mark the stamps up 30%. Wow do I feel *** using them. Never again BD
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Anonymous
Anonymous

The UPS Store has to buy postage. How long would any business last if they sold items for the same price they bought it for? A store may keep 50 books on hand. That's a lot...

#742590
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Contact Ups Store

Mailing Address:
The UPS Store, Inc.
6060 Cornerstone Court West
San Diego, CA 92121
USA
Phone:
(800) 789-4623
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11/21/15 Took a medium flat rate priority USPS box in to the store to be mailed. Young girl told my husband she didn't know how to mail the box. She measured the box and charged my husband over $17 to mail. We had a large flat rate priority box and she wanted to charge...
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Anonymous
Anonymous

Why did you go to the UPS Store with a USPS box? Because it was convenient? Sometimes the UPS price is cheaper, many times for smaller items postal is cheaper. UPS has to...

1.0
I didn't like
  • Over pricing
  • Manager excuse for failed employee
  • Surcharge to mail usps
#738134
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