Went to the UPS store loocation #5061 after work today around 5:30pm and was greeted by a grunt from the"delightful" (sarcasm) employee Adelle.I had shoes to return and they were just in the shoebox and the company I received them from had sent a shipping label.
I told her I needed to return the shoes she grabbed the shipping label and placed it directly on the shoebox.
I asked her if I would need anything else to which she tersely replied "You have the label right!" I had done nothing to provoke such an attitude. I asked her what about the fact that the shoebox is still open or do I need insurance or anything.
To which she barked at me in response "you gave me the label all I can do is put it on and ship it." Wow this was a completely unwarranted reaction to my simple question.Such condescension and treatment of a customer is completely unexcusable I and my family will be boycotting use of UPS indefinitely.