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Ups Store - Do not use

I payed $44.99 for package over nite,ups lost package,want to reimburse my $19.12,Very unprofessional and rude
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Palm Springs, Florida
#1288580
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49”x50”x3” boxed painting I weighed before leaving home Just 27 lbs after I left they wrapped for shipping...123lbs. On line freight quote $350 but actually charged my acct$649! Store claims this is freight charged I explained on line was also freight quote My...
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1.2
I liked
  • Store location
I didn't like
  • Price gouging
#1271712
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I rent a medium box at Store 0368. When signed contract the store nor later explained that after receiving more than 5 package a day it will be return on last Friday 6/1 they just told me to upgrade but did not explain to me that if received more than 5 packages it...
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#1271590
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The worker was extremely nice, the price-not. They wanted $150 to send 1 guitar from Florida to Kansas. $150! Are they insane? They said packing it alone was $55!
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Anonymous
old employee

This is beyond fair pricing. The packaging was that much because 1.) you're paying for a service (them to pack it for you) and 2.) they will pack it correctly so it does not g...

#1269202
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I opened a mailbox at the UPS store and their sign said, "THIS IS YOUR ADDRESS: 2500 MURFREESBORO RD. SUITE #105 NASHVILLE, TN 37013. So, I paid for my box and ordered a few hundred bucks worth of advertising materials (business cards etc - and registered my address...
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Anonymous
thedude

Wow, this is such a petty complaint and seems like a lack of attention to detail on your part. I once worked at a store in Ohio, we had over 300 mailbox customers. We would al...

Anonymous
Anonymous

Pretty obvious who “can’t read sarcasm”. Nice try though, and thanks for a good chuckle.Thanks to unbiased customer reviews the rest of us can avoid problems by only going to ...

1.0
#1267349
Reply to reviews
They are terrible lost my textbook and the owners told me to fight it out with ups Corp. never use this store I got screwed by them 106.00 for a textbook they scanned
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Anonymous
thedude

I worked at a UPS Store in Ohio for years, and to be honest, the reason I left beyond finding a better job is my hatred for drop off packages/customers. We would average about...

Anonymous
Anonymous

Why do people always blame the store? UPS loses packages all the time for various reasons: bad or damaged packaging, labels falling off, errors in sorting. All the stores do i...

#1266622
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I have a mailbox at the UPS Store in Seal Beach, CA strictly for business and have paid a whole year's box fees in advance in addition to all the key fees etc... I have received 2 packages so far in 6 months of its existence and the store charges $2/day for packages...
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Anonymous
Anonymous

Lame brain, you paid for package receiving, not package storage. If there are 200 boxholders and each gets 2 packages per day, how many packages are in the store in 5 days tim...

Anonymous
Anonymous

A store can easily receive 100 packages a week for mailbox customers. The charge is not a way to make money, it's a way to get holders to pick up their packages. It would be l...

I didn't like
  • Price gouging
#1266587
Reply to reviews
I have been in this store 3 times and each and every time the same person is there. He is without a doubt the rudest and anti customer friendly individual I have ever met From the amount of customers (0) each time we go in, I assume he is not doing well If he is, it is...
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#1264333
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on monday 5-14-18 I took an envelope of papers to Frankfort Ky UPS Store I watched worker make label and place on my shipment. Shipment was shipped overnight by 10:30 am delivery. Three days later store nor UPS can locate shipment. UPS Store mgr said ups picked up...
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1.0
#1257084
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I went into the Deerfield, Il store on Monday, May 7th, 2018 at 6:30 PM. John who said he was the manager was working and simply rude from the moment I walked in the door to drop off a package. He verbally snapped at me with his back turned to "leave the package on the...
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1.0
I didn't like
  • Hostile disaster
#1254298
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