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kareem at a UPS store on Athens HWY in Loganville, GA screamed profanities in front of me and my four year old grandson when i went in for fax services because i was cutting his fingernails after he complained of a hangnail...said he did not want his dirty fingernails...
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Anonymous
Durpa

So it’s ok for you to spout your passive aggressive comments but they are not allowed to respond to your goading? No really. I’m just trying to figure out what gives you the r...

Anonymous
katimitc

whether my actions were appropriate or not, it is NEVER right for an employee to use profanity with a ccustomer or even yelling at them...the measure of ignorance that i am re...

1.0
I didn't like
  • Kareem as an employee using profanity in front of my grandson
#1358177
Was advised one of the two boxes I wanted to ship was improperly packaged. When I stated I would repackage it, I was advised by Daniel (whom I assume is the manager), "We can take care of that for you." When I left the store and studied my receipt, I discovered I had...
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LivingBoykinSpaniel252
LivingBoykinSpaniel252

Umm. what you think they make their boxes or something? And packing is labor. Of course you pay for them to do that for you, for your convenience? People like you make me sick...

Anonymous
dude42029

Wow! So you expected them to package your item for free. People like you kill me.

1.0
I didn't like
  • Employee
  • Fraudulent charges
  • How i was completely dismissed with my complaint
#1351672
I went to the ups store because i recieved a notice saying final attempt at a door that is not used.mailboxes are on side of builing with my entrance. When i went to pick up my boxes they had sent it back within one day . I called customers service they put a note and...
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LivingBoykinSpaniel252
LivingBoykinSpaniel252

Uhh. get your facts straight before you complain about it. UPS Stores are not the same as the warehouse, where deliveries are handled. Why don't people know this?

#1347593
I shipped a package to Canada and this store packaged the item and shipped it. It arrived safely as it should. The problem was not with the value that was put on the documents like the owner, Mr Falcon, seems to want to say in response to complaints, but his complete...
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2.0
I didn't like
  • Lack of customer concern and disingenuous behavior
#1347209
After I questioned the ridiculous price, I was refused a refund as this supposedly was not company policy.Was not quoted the price before the clerk rang me up. To all customers,go to post office for stamps,I am NEVER using ups stores again. How disgustingly dishonest...
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1.5
Product
#1346410
We have tried multiple times to contact the store manager about our claim and always get the answer he is not in today. as of now he has been out about a month. They lost our package and can't seem to get the insurance claim completed. We have been to the store several...
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1.0
I didn't like
  • Very poor customer service
#1341823
Show

Ups Store - Terrible Customer Service - Hung Up On

Employee did paperwork wrong. Caused massive problems. Package is not delivered internationally. I call to get information and get hung up on. All by same employee.
#1336911
Was just in the UPS store in Ocean View Delaware and watched a woman get totally ripped off. How can UPS justify charging $10.00 for a 18x18x18 shipping box. You can buy the same size box at Home Depot, Lowes or even a UHaul store for about $1.34. Glad I didn't need a...
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Anonymous
JoeMarron

What UPS Stores sells are shipping boxes. The other stores you mention sell moving or storage boxes. The difference is in wall strength. A shipping box may be transferred 6-10...

1.0
Ocean View, Delaware
I didn't like
  • Watching a customer being ripped off
#1331909
I went into the Moore,Oklahoma store to mail a birthday gift to my grandson in Washington State. The young man that was helping me was very nice and helpful. He shocked me when he said it would be $36.00 to ship a very small box. I said that is crazy, when an older...
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1.9
#1327179
I got to the UPS store #6448 located at 8355 W. Flagler Street Miami, Florida 33134. After waiting for a while for other customers before me I told the clerk that I had an Appointment for 1:00PM to open a mailbox and he said ok. he got on his cellphone and called...
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#1326458