Ups Store - Really diappointed
My passport renewal was returned to me because the photo was the wrong size. UPS retook the photo at no charge but refused to pay the priority mailing of $14. It was their mistake & I shouldn't have had to pay that again. If im not refunded the $14, I will tell others not to use your passport service.
By the way...please understand that UPS charges a 43% service fee on postage. This is the only time I've paid more than face value for postage stamps. It is more than 3 times as much to ship a package with UPS. Stick to the post office folks. When I told the manager...Read more
Their price: $109 (ground) Online UPS price $47 (ground) The box they used: 3 TIMES larger than necessary to increase the cost. The employee: Unwilling to look me in the eyes and give me an explanation as to their pricing policy. His attitude: I was being unreasonable...Read more
I have had a UPS Store mailbox for several years now with no issues until the store came under new ownership. Since then, I have had two checks from customers lost in the last three months. I ran into the previous owner and discussed this development with him and he...Read more
Store 2498 packed and shipped my framed Art on Dec 5 Arrived with broken glass - Art intact. Demanded I ship it back for inspection. Store 2498 was compensated by UPS in December for the claim but did not share this with me and demanded I ship it back and get quotes...Read more
Here's another tidbit. After years of being a paying customer, the UPS store at 340 West 32nd street DOUBLED my box rent without so much a advance warning. When I tried to put through a change of address, I discovered that this is not allowed -- that the post office...Read more
I have been to at least 9 UPS stores, and every store that I have visited has made my experience a great one! UPS store in war acres 5830 nw expy, Norman , and in Oklahoma city are my fav! The ladies and gentlemen that work there really know what they're doing, and...Read more
All was so true and real i could not believe this person Linda was lying through her teeth number one she purposly gave me the wrong key to the PO box gave my package to somebody my understanding you ask for ID i showed up to 5758 Geary st im told to bring proof from...Read more
I’ve been renting a box at this location for about two years. On December 21, 2017, a package that I ordered was delivered to this location and signed for by a store employee. I never received an email notification, so I went to the store on December 23rd to pick it...Read more
First, I went to get some documents for a closing notarized. The manager, William, entered his SSN on my documents by error. Then, I had to use the store's pre-historic computer with slower than dial-up connection Internet to re-print my documents from my e-mail. Of...Read more
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