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A UPS store owner asked for I.D. to ship an envelope so when I asked him why he said it's a federal law. I told him that we don't get asked for I.D. at the USPS. He said they are breaking the law. I told him that I would like to see where that is written. He showed me...
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Anonymous
Anonymous

Asking for ID is covered in the service terms and conditions on page 13. It is UPS policy, not law that I am aware of.ups.com scroll all the way down, service terms and condit...

1.0
I didn't like
  • Store owner was rude and confrontational
#1016699
Reply to reviews
Today I was in the parking lot of the UPS store on Inman Ave in Edison, NJ when I saw one of the employees yelling racial slurs and cursing at a woman and her daughter. Then he did the most disgusting thing a person could do and that is he spat on both of them. This is...
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PostalUPS67
PostalUPS67

Why didn't you do something about it?

I didn't like
  • Fact that i witnessed someone get spat on
#1016038
Reply to reviews
I sent a paper in a 2 day shipping envelope and it was ridiculously expensive $40. But, I needed it shipped immediately. Ten days later, it was sent back to the state I am living in. I spoke to the manager at the store I shipped it from and she informed me she...
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#1005066
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Ups Store Next Day Delivery Service Review

Ups Store
#978973
1.0
Details
Worse of the worse customer service. Not for the customers they don't care
Comment
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Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website

Delivery Service Review

Ups Store
#967338
very bad attitude poor performances UPS has a lot of problems they need to fix when there's a package delivered didn't even knock on your door to respond to get the package lion
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Ups Store Customer Care Review

Ups Store
#938265
Horrible first experience at UPS store #5929 at 1245 Auburn Way N. East Indian guy stopped his phone conversation to literally yell at me for putting my outbound package in the wrong spot on the counter. Rudest guy I've met with no business being in the customer service business. Don't go there - ever.
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Ups Delivery Service Review

Ups Store
#904367
1.2
Details
Beware dihinst pricing. Charged $17.00 to tape two pieces of card board together to ship concert poster then another $17 to ship it ups thT took a week. And $35 to ship a lap top and $25 to box it. At usps the box is free shipping &25 and two day service. DO NOT GO TO UPS STORE WILMINGTON NC
Comment
Show
Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
Store # 3214 Treasure Coast Plaza, Vero Beach, FL Went there today with my 85 yr old father to return a phone via pre paid labor. The manager/ owner charged me to print the lable provided by the company then proceeded to be insulting to my father and I when his ethics...
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Anonymous
Anonymous

The ups stores are not corporate they are franchised. The stores' owners pay for the computers, Internet service, ink for printers, paper, etc. Therefore, they are going to ...

Anonymous
Rickyticky

So exactly why shouldn't he charge you? What a silly complaint.

1.0
#1004377
Reply to reviews
Store refused to take a hundred dollar bill without a Blue Seal. Employee not filling out forms correctly. Store manager refusing to talk to customer. I had to return to the store three times to try to get issues resolved after two phone calls. Employees did not seem...
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Anonymous
Anonymous

You do understand it is a STORE, and not a BANK?Common sense dictates limited cash on hand.

PostalUPS67
PostalUPS67

Man that's tough, not having any more money than a benjamin. Try to diversify, and get jacksons, hamiltons and lincolns. It'll work out better in the long run when you encount...

#1000797
Reply to reviews
Terrible terrible customer service at this store. I drop off an USPS item to ask them help deliver to the USPS and they charged a deliver fee. Ten days later, I still cannot find any transmit info online. It shows USPS is still "awaiting item". So I called this store...
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PostalUPS67
PostalUPS67

Lack of details has me doubting your story.

1.0
#998960
Reply to reviews
Most of the time UPS gets packages delivered on time, which is their job. However when they don't it is a constant nightmare to try to get service guarantee, which is really the only recourse when they are late, never mind the time, effort, and disappointment when a...
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PostalUPS67
PostalUPS67

Why would you use the USPS if you have no recourse? At least you have a fighting chance with UPS.

#995998
Reply to reviews
UPS Store Unethical Practices
UPS Store Unethical Practices
UPS Store Unethical Practices
UPS Store Unethical Practices
UPS Store Unethical Practices
UPS Store Unethical Practices
A caution to anyone shipping UPS. When you take your packages to a UPS store be sure to stand there and read EVERY LINE of the paper they give you. In this full length, small print paper which probably 90% of customers do not read, you sign that you are taking all...
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Anonymous
Anonymous

Anyone else notice the box shows it is a Brother sewing machine, but the pic of the sewing machine itself states it is a Bernina?Hmmmm.......

Anonymous
JoeMarron

I'm glad to see you can buy collectables after maybe losing your house.

1.3
#994361
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Ups Store - Store have not packed and shipped item
908-561-8300 UPS South Plainfield, NJ I have 7 chairs taken to this store to be packed and shipped to me before Christmas and I still have not received them worst service ever.I called the store last week and all I was told was they are getting them ready to ship.You...
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PostalUPS67
PostalUPS67

Lmao, SA is spelled E-S-S-A-Y, essay. Get a life.

1.0
#993454
Reply to reviews
experience a rude and unprofessional interaction from UPS store "the UPS Store" 13170 Central Ave SE Albuquerque, NM 87123, an older lady, who refused to give any formal UPS generated receipt for the package. said would only give a hand written tracking no. on a piece...
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Anonymous
Nathan C. 007

Same thing today...but I got a receipt last week when I had to return an item to Amazon and used a their return shipping label. I think it is a load of crap myself.

Anonymous
Joe Marron

Just making sure you had a UPS package not a USPS one. The Stores can't give you a USPS receipt. I can't imagine why should would not take the time to give you a UPS receipt...

1.0
I didn't like
  • Store does not give any upd receipt
#992846
Reply to reviews