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Ups Store - Rude and careless staff at store #1568
Entered the store at 9am and was the only customer. Staff Eryn opened my overly secured box to see if my fragiles were packed securely (which they were). Eryn was moving extremely slow . She told me she would have to add more bubble wrap to my package, so she took my...
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#1302652
The woman that runs this office is BEYOND SNIDE AND RUDE. On 3 separate occasions, she has given a lecture as to how she doesn't tape boxes here at UPS nor offer this service of placing tape on the box. And I have told her that she is the ONLY personnel that has given...
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Anonymous
JoeMarron

Why do you assume tape and labor are free at all stores? If you're gonna order online quit being cheap and buy a roll of tape.

1.0
I didn't like
  • Appalling service
#1246498
Ups Store - 2 months of Horrible Customer service and destroyed priceless Art
Ups Store - 2 months of Horrible Customer service and destroyed priceless Art
Store 2498 packed and shipped my framed Art on Dec 5 Arrived with broken glass - Art intact. Demanded I ship it back for inspection. Store 2498 was compensated by UPS in December for the claim but did not share this with me and demanded I ship it back and get quotes...
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Anonymous
Sympathizer

Sue them. And next time, insure your valuables against loss or damage. But to be honest, there's nothing that can be done to guarantee things like this won't happen... Life is...

Anonymous
William

Why did you not fully insure the piece before handing off to UPS ?They are notorious destroyers of packages whom our company will not use for that very reason.This, of course,...

#1184754
Ups Store - Scam with "brokerage"
Paid $40 premium for small package to be delivered to Canada. Item went to UPS Canadian depot where it was held up for 4 weeks awaiting payment of brokerage fees-another $30 US. We called UPS and received several conflicting answers as to what is going on. The UPS...
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gaborbalogh
gaborbalogh

Ups store refunded everything Thanks

Anonymous
You dont know what

You can thank the Customs agents in Canada, this is an important issue, not a delivery issue, amateur

5.0
North Oaks, Minnesota
I didn't like
  • Very expensive
#1151695
Ups Store - UPS charged me $475 for packages that could have been mailed via usps for $40.
The photo I uploaded does not show my credit card number at all it shows how the ups ripped me off by charging me an outrageous amount of money. The customer service was very unhelpful and didn't seem to want to help lower the prices. I shipped the packages via ups...
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Anonymous
Anonymoron

If yo uaren't going to be helpful don't comment.

Anonymous
Anonymous

No detail at all. Why are you out $500? You didn't check the address? Did you ask if that was the cheapest choice? Be an adult. Man up.

1.0
#1115574
Ups Store - Horrible Customer Service
I was looking for who could do professional name tags for business suite attire. Fred Gorsline, owner of UPS Store #4102 said he offered that. He showed me what he had and I picked a name tag that resembled metal. He ordered it, but it came back wrong...as a white name...
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1.0
I didn't like
  • It was horible
#1084029
UPS Store Unethical Practices
UPS Store Unethical Practices
UPS Store Unethical Practices
UPS Store Unethical Practices
UPS Store Unethical Practices
UPS Store Unethical Practices
A caution to anyone shipping UPS. When you take your packages to a UPS store be sure to stand there and read EVERY LINE of the paper they give you. In this full length, small print paper which probably 90% of customers do not read, you sign that you are taking all...
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Anonymous
Anonymous

Anyone else notice the box shows it is a Brother sewing machine, but the pic of the sewing machine itself states it is a Bernina?Hmmmm.......

Anonymous
JoeMarron

I'm glad to see you can buy collectables after maybe losing your house.

1.4
#994361
Ups Store - Store have not packed and shipped item
908-561-8300 UPS South Plainfield, NJ I have 7 chairs taken to this store to be packed and shipped to me before Christmas and I still have not received them worst service ever.I called the store last week and all I was told was they are getting them ready to ship.You...
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PostalUPS67
PostalUPS67

Lmao, SA is spelled E-S-S-A-Y, essay. Get a life.

1.0
#993454
Ups Store - Scammed an extra $20 at Christmas time
On Dec 22, 2016 I was sending parcel from Edmonton, AB to Logan Lake, BC. I was told it would be $56.00 and it would be delivered by Wednesday Dec 28, 2016. When i enquired about a faster service I was told it could be arrived by Friday Dec 23,2016 for another $20 I...
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PostalUPS67
PostalUPS67

Lack of details. What was their given justification for refusing the refund? Need more details before I can take this seriously.

1.0
I didn't like
  • How i was completely dismissed with my complaint
#981410
Ups Store - Customer Care Review from Anaheim, California
I should rate 0 star for this store if possible. I went to UPS Store # 1836 at 6765 Westminster blvd, ste C (714 8955900). This store have customer service. I droped off my box, but this box was so heavy, then I asked for helping. First, he was not happy when he...
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Anonymous
GoodUPSGuy

Wait, what? What kind of package was it? Big? Heavy? The fact he charged is ridiculous. I help people bring in packages all the time at my UPS Store and have never charged, no...

1.0
#948479