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Horrible customer Service! I returned 5 packages only received a receipt for 4 items. I called back to make sure They had received all 5 back and the rude person on the phones be put me on hold and didn’t come back. 15 days later no returns from that day had been...
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1.0
#1383363
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Ups Store - Discrimination

When to send a package, any question you asked about the price come with attitude, if he do it will cost more because the tape he use, cool let’s get it by yourself he said we have to go outside we can not stayed in side his store, Coming from Indianapolis I never heard that, please anything happening to my package, in New York
2.6
Details
Customer service
Insurance Quality
Product or Service Quality
Reliability
Turnaround Time
#1380565
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I shipped one dozen live embryo eggs via next day air. paid $85 for shipping of an endangered bird to a client. Irreplaceable eggs for hatching. Told the girl at the counter I came here because I would not ship via usps. She guaranteed me next day by COB delivery from...
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#1377122
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I went to the ups store in fountain on Mesa Ridge. This is not the first time going to that location. Every time I go to this fountain location I pray that this employee Nikki is not there. This woman is SO RUDE. I think she’s a manager but she has VERY POOR CUSTOMER...
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1.0
#1376573
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This place is expensive like you never imagined! I had an important package that weight about 15lbs. and not over sized or super heavy or anything like that shipped from one UPS store to another UPS store in-state distance of about 100 miles because last time UPS...
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#1365798
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kareem at a UPS store on Athens HWY in Loganville, GA screamed profanities in front of me and my four year old grandson when i went in for fax services because i was cutting his fingernails after he complained of a hangnail...said he did not want his dirty fingernails...
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Anonymous
Durpa

So it’s ok for you to spout your passive aggressive comments but they are not allowed to respond to your goading? No really. I’m just trying to figure out what gives you the r...

Anonymous
katimitc

whether my actions were appropriate or not, it is NEVER right for an employee to use profanity with a ccustomer or even yelling at them...the measure of ignorance that i am re...

1.0
I didn't like
  • Kareem as an employee using profanity in front of my grandson
#1358177
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Was advised one of the two boxes I wanted to ship was improperly packaged. When I stated I would repackage it, I was advised by Daniel (whom I assume is the manager), "We can take care of that for you." When I left the store and studied my receipt, I discovered I had...
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Anonymous
dude42029

Wow! So you expected them to package your item for free. People like you kill me.

1.0
I didn't like
  • How i was completely dismissed with my complaint
  • Fraudulent charges
  • Employee
#1351672
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I went to the ups store because i recieved a notice saying final attempt at a door that is not used.mailboxes are on side of builing with my entrance. When i went to pick up my boxes they had sent it back within one day . I called customers service they put a note and...
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#1347593
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I shipped a package to Canada and this store packaged the item and shipped it. It arrived safely as it should. The problem was not with the value that was put on the documents like the owner, Mr Falcon, seems to want to say in response to complaints, but his complete...
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2.0
I didn't like
  • Lack of customer concern and disingenuous behavior
#1347209
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Contact Ups Store

Mailing Address:
The UPS Store, Inc.
6060 Cornerstone Court West
San Diego, CA 92121
USA
Phone:
(800) 789-4623
More
After I questioned the ridiculous price, I was refused a refund as this supposedly was not company policy.Was not quoted the price before the clerk rang me up. To all customers,go to post office for stamps,I am NEVER using ups stores again. How disgustingly dishonest...
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1.5
Product
#1346410
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