Dear Sirs, I was shocked at the UPS store on 13505 South Murlen store, and was refused service.
My wife had bought a TV from HSN, and I repacked it in the orginal box UPS had shipped it. I carried
the Flat screen into the store to be shipped back, and Jason with a smile, told me that the store couldn't
ship it back as it was that stores policy. I asked why and told him that I was going to insure the product
anyway, as I thought that the store would be happy to ship this, and location was close. I was directed to
the main Hub store in Lenexa.
My reply to him was, If I was a grocery store owner and had product to sell, and a client came into the
store to buy a jar of peanut butter. He then entered the checkout area, and i told him he couldn't buy
that item as it was on the shelf for looks. Why would I want to own that Grocery store?
Is this GOOD CUSTOMER SERVICE?
Review about: Ups Store Owner.