State: Illinois Clear all filters (24 of 564 reviews match)
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While utilizing a prepaid UPS Ground label to return 4 items to Amazon the Owners of the store told me that since I only had one label only one package could be shipped. The Amazon Label had all 4 items under the same tracking number. The Male owner started giving me a...
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Anonymous
JoeMarron

What is an Amazon label? No outside label is gonna list the number of items inside. Did your 4 items arrive in the same box? If not it is very coincidental they would all go b...

1.3
I didn't like
  • Poor customer assistance and service from the owner
#1323700
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Ups Store - Rude and careless staff at store #1568
Entered the store at 9am and was the only customer. Staff Eryn opened my overly secured box to see if my fragiles were packed securely (which they were). Eryn was moving extremely slow . She told me she would have to add more bubble wrap to my package, so she took my...
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#1302652
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I went into the Deerfield, Il store on Monday, May 7th, 2018 at 6:30 PM. John who said he was the manager was working and simply rude from the moment I walked in the door to drop off a package. He verbally snapped at me with his back turned to "leave the package on the...
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1.0
I didn't like
  • Hostile disaster
#1254298
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Ups Store - Horrible service

Clerk left me standing at front counter,when the other clerk started to assist me he continously cut her off by responding very negative and mean to everything i said. He was very rude and i told him he was being rude.he insisted for me to return to the store i made my last transaction at to track a package
2.6
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1076924
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Short Review on April 06, 2016

—I have never use the ups store before and never will again. I had a box to send back to dish with a prepaid label and normally if I have a prepaid...
1.8
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Customer service
Diversity of Products or Services
Reliability
Staff
Website
#824663
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From: CYBER POWER INC Tracking Number: 1Z9557XW4265557932 ROMEOVILLE, IL, US 01/22/2016 3:03 P.M. The receiver was not available at the time of the first delivery attempt. A second attempt will be made. I took the day off to get the computer and set it up - my old PC...
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#775997
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I've made many visits to this store, but won't be returning after shipments being lost, staff who are incompetent or just don't care about what they're doing, and sour, negative attitudes. I have spelled out and shown in writing shipping information that still is...
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Round Lake Beach, Illinois
#775137
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I mailed three packages at a UPS store in Loves Park, IL several days ago for a total of $101.11. One of the packages was $51.24, which was much higher than I anticipated. However, when I checked my receipt, I was charged an additional $20 for a box and packing...
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I didn't like
  • That i was sold something i was not asked about
#753303
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Ups Store Owner Review

The owner who mainly runs the counter is very rude. Several times I came with many(more than 10) packages prepaid shipping. He would snap at me, not allow me to use the cart to bring stuff in making me carry it all by hand, he will not accept usps mail from me, told me to find a mail box. I won't be going here any more. Store #6070 off Rt31.
1.8
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Customer service
Diversity of Products or Services
Staff
Website
#688518
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Next Day Shipping Review

UPS store would not accept a Lab Pack for next day service. The Palos Park store on 131st. Mgr was very rude. This is why Fed Ex has better service!
1.0
Details
Diversity of Products or Services
Palos Park, Illinois
#647363
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