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I got to the UPS store #6448 located at 8355 W. Flagler Street Miami, Florida 33134. After waiting for a while for other customers before me I told the clerk that I had an Appointment for 1:00PM to open a mailbox and he said ok. he got on his cellphone and called...
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#1326458
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Charge excessive amount of money. Their printers don’t work to view the document and when you use computer they charge you 2.5 dollars just to view and print and say it is store policy. Will not recommend it to anyone.
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Anonymous
Joe Marron

Why would you order online if you can't print at home? Why do you assume using a stores computer is free? Is the copier or fax free? The store pays for the computer, printer ,...

1.7
#1323699
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I have sent package's out in the past at your store and the service has always been good but this time I was amazed on the service given to me by your employee Layne D. I have had several businesses in the past that employed people and knowing full well that an...
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5.0
I liked
  • Customer service
#1299083
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Ups Store - Do not use

I payed $44.99 for package over nite,ups lost package,want to reimburse my $19.12,Very unprofessional and rude
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Palm Springs, Florida
#1288580
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My UPS Store is supposed to be open until 5pm on Saturday. I get there and there is a sign on the door that they closed at 3pm. I had been waiting for all my packages to come in to pick up all at once. I get there and they are closed. I have no emai saying they are...
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Anonymous
Anonymous

Doesn't UPS deliver in your area ?If not, it's the only place in the country.

Anonymous
Slave labor isnt free

Two whole hours early, what a tragedy. How can you go on living when someone took two hours off on a holiday weekend? Next thing you'll tell us is they were closed on Christma...

1.0
I didn't like
  • Closed early saturday and my entire christmas was inside
#1154736
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Sold Stereo speaker on ebay for $53.. Took speaker to UPS store #4199 had them pack it and ship it. Charged me 11.99 for a box, 25.99 for a Fragile pack, 5.00 custom pack services and 97.84 ground residential costs. total of $143.62 Speaker arrived broken, had to...
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Anonymous
Anonymous

Did you insure it for more than $100??? If not, then you will only get the $100 plus the shipping and packaging back. You have to pay for additional coverage and provide a pro...

Anonymous
Anonymous

If the store package it, the item is covered under the guarantee pack and ship. That means you should get the price of the item, the shipping and the packing cost back. I work...

1.0
#937518
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My delivery of mail to the ups store,,,horrifing,,,and mental abuse,,,i put in change if address in 2015, still no mail from forwarding previous addresses,,,,this is torture. All i can do is pray. God help me
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Anonymous
Anonymous

The post office will not accept a change of address from The UPS Store. Which it states in the agreement you signed.

Anonymous
The Reasonable One

1. What UPS Store is it? Might want to be specific as to which store you are complaining about, so other consumers know who to avoid. 2. What does the mental abuse consist of?...

3.5
#917182
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NICKEL & DIMED. Had wine shipped from a CA (*paid for shipping). I call and they told me my package wasn't there. Spoke w UPS customer service, they confirmed my package was there, & promptly noted the location said there was a $10 retrieval fee. Call back, they...
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Anonymous
Anonymous

Seriously?You would be picking your car from a Dealership and on the phone with the Manufacturer 800# complaining because the Service Dept charged you $X for shop supplies?All...

Anonymous
Anonymous

Wow. Do you get paid at your work? Why should the good people work for free when it comes to you? and Why would you have a package shipped to a third party without asking the...

1.0
I didn't like
  • Discretionary fees
#832104
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This store is unbelievable! I've never had a good experience at this store but this was the worst yet. I was returning 2 AT&T receiver boxes. After waiting for 40 minutes and filling out the proper paperwork I was told to leave the boxes with her. I asked for a...
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I didn't like
  • Bad attitude
  • Customer service - lack of
  • Employee
#798254
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My local UPS store @ 6671 W Indiantown road in Jupiter, FL 33458 does not stock ground forms for use with UPS accounts on purpose. Here I went an got a UPS account but my local store wants to let me only send stuff 2nd day air or next day air. That is just a blatant...
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Anonymous
Anonymous

You should check your UPS bills. If you're using Ground Waybills you may be paying more than if you ship it from the UPS Store, I believe Ground Waybill are charged as retail ...

Anonymous
Anonymous

The UPS Store are independently owned. If you have a UPS account then you can print your own labels or order your own forms. Your relationship is with UPS they will supply you...

#783853
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