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The owner of this company, I have found, is against those with a disability. I have tried on numerous occasions to park in front of the store where it says "UPS Store Parking 5 minutes". The owner should read his own sign. I have had run ins with him on numerous...
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1.0
I liked
  • Associates are friendly
I didn't like
  • Owners treatment of customers with disabilities
  • Custormer service
#1326038
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I had a box to ship to Duluth Georgia on 7/25. I paid $167 for 2 Day Air delivery on 7/27. The Sherwood Oregon UPS Store took it upon themselves to put a Hazardous Materials Label on my box. The UPS Hub sent it back to the UPS Store. Lie #1: Christina at The UPS Store...
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Anonymous
Anonymous

Yawnnn Next time box your @#$# up and seal the box before you take it to the store.

1.0
#1324493
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While utilizing a prepaid UPS Ground label to return 4 items to Amazon the Owners of the store told me that since I only had one label only one package could be shipped. The Amazon Label had all 4 items under the same tracking number. The Male owner started giving me a...
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Anonymous
JoeMarron

What is an Amazon label? No outside label is gonna list the number of items inside. Did your 4 items arrive in the same box? If not it is very coincidental they would all go b...

1.3
I didn't like
  • Poor customer assistance and service from the owner
#1323700
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Charge excessive amount of money. Their printers don’t work to view the document and when you use computer they charge you 2.5 dollars just to view and print and say it is store policy. Will not recommend it to anyone.
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Anonymous
Joe Marron

Why would you order online if you can't print at home? Why do you assume using a stores computer is free? Is the copier or fax free? The store pays for the computer, printer ,...

1.7
#1323699
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I was charged an excessive amount of money on my charge card to ship a box from Pennsylvania to North Carolina 7 hours way. A artificial Christmas tree shipped in a box 12 x 12 x 48 weight was 10 pounds. All they did was placed the artificial Christmas tree box inside...
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#1312936
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I was returning an Amazon purchase, return label on my phone. I went to the UPS store in Irmo, SC to print out the label and mail IT, The clerk charged me $2.54, at Office Depot I always pay 25 cents. He never told me how much it would be, why was it 9x's higher at...
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3.5
#1311432
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If I could rate this store 0 stars or negative stars I would. I have never been so dissatisfied with treatment of being a customer, until I set foot in UPS Store #0094 in Birmingham, Michigan. This store is the most unhelpful, unreliable and disorganized UPS Store I...
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1.4
I liked
  • Store location
I didn't like
  • Poor communication
  • Bad customer service
  • How i was completely dismissed with my complaint
#1305260
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UPS Store #2957 Greensboro NC Date- 07/13/18 Time 1:37 p.m. Receipt I.D. 83257463502314888202 CSH: Nick Before Nick started my transaction, ( he had already retrieved my customer identity ) a woman came into the store and asked him about sending a fax. Nick stopped...
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1.9
I didn't like
  • Terrible service from clerk nick
#1303601
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Ups Store - Rude and careless staff at store #1568
Entered the store at 9am and was the only customer. Staff Eryn opened my overly secured box to see if my fragiles were packed securely (which they were). Eryn was moving extremely slow . She told me she would have to add more bubble wrap to my package, so she took my...
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#1302652
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I have sent package's out in the past at your store and the service has always been good but this time I was amazed on the service given to me by your employee Layne D. I have had several businesses in the past that employed people and knowing full well that an...
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5.0
I liked
  • Customer service
#1299083
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