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This is frequent and common. Apparently, the owners of the UPS Stores (which are franchises) claim that UPS doesn't "scan" the packages when they leave the store. If this is true (which I doubt) it is a glaring hole in the process. Otherwise, how does UPS assign blame...
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Anonymous
Anonymous

It is true the driver does not scan individual packages when loading from the store. Usually the first scan should be at the UPS main hub. Seeing your location, I can tell you...

#1252377
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Every single time I have scheduled a pick up for next day air I find out the next day that the packages were never picked up. I printed out the "Pick Up Request Complete" for my reference, and yet when I call to complain that the order was not picked up, the Pick Up...
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#1250754
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Franchise owner pockets UPS corp refunds owed to customer! Blames UPS for screwup and insists UPS will issue me a check; however UPS corp states that "they only issue refunds to the account owner - in this case - the franchiser. I HATE UPS. What a scam the franchisers...
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1.0
#1250252
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The woman that runs this office is BEYOND SNIDE AND RUDE. On 3 separate occasions, she has given a lecture as to how she doesn't tape boxes here at UPS nor offer this service of placing tape on the box. And I have told her that she is the ONLY personnel that has given...
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Anonymous
JoeMarron

Why do you assume tape and labor are free at all stores? If you're gonna order online quit being cheap and buy a roll of tape.

1.0
I didn't like
  • Appalling service
#1246498
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They charged me $297 to ship a TV from Cleveland to Los Angeles on February 22nd, 2018 (that price included a $50 box that I purchased). My TV arrived at its destination completely destroyed. My damage claim was finally approved by UPS, therefore, UPS company policy...
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1.1
#1246073
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Ups Store - Worst customer service ever

Ups store on Linglestown Road. Rude women . Rolling boxes Around Too lazy to lift You would be an idiot to go in here . Just goto UPS .
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
Paxtonia, Pennsylvania
#1234859
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The UPS store in my area is slightly closer than the post office. I just sent my husband to the UPS store in Bluffton, SC to purchase a roll of stamps, since it is on the main road toward on home. He just paid $70 for a roll of 100 stamps. There was no mention of mark...
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Anonymous
Just saying

Does Target tell you how much they markup the pants you buy. All retailers markup the products or services they sell and nobody tells you how much.

#1208344
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I don't live in Springfield MO any longer but I still had a copier account. I went in to have them print a study course through my account (which was on my thumb drive). She assured me they could do it. It took her several tries. When she finally got it going it took...
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2.1
#1200957
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I had a simple question. I called Brownstown, Taylor, Trenton, Dearborn UPS STORES. UNABLE TO REACH ANYONE ON ANY OF THE NUMBERS PROVIDED ON THE WEBSITES.Either the numbers are disconnected, or you get voicemail or NO ONE ANSWERS. RIDICIULOUS!!! UPDATE YOUR WEBPAGES...
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5.0
I liked
  • Nice lady
I didn't like
  • No one answers phone at any store
#1196826
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Ups Store - Asked for cash under the table...

...to release packages. Store #5673, 144 N 7th Street, Brooklyn.
#1191103
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