Store 2498 packed and shipped my framed Art on Dec 5 Arrived with broken glass - Art intact. Demanded I ship it back for inspection.
Store 2498 was compensated by UPS in December for the claim but did not share this with me and demanded I ship it back and get quotes for replacement. Store 2498 got the package but refused to open and remove the glass. Package traveled back and forth between the store, NJ, and IL for 2 months, finally arriving yesterday. Destroyed.
Art shredded. They offered to pay the insurance that I took out which does not cover the cost of the Art
Review about: Ups Store Packing Service.
Reason of review: Damaged or defective.