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I was mailing a package through UPS and needed some stamps. I bought a roll of 100.

When she said it would be $55.00 I should have realized that wasn't right but I was in a rush and had a 100 things on my mind. It wasn't until after I was driving back to work it dawned on me a roll of 100 stamps should only be $45.00. As soon as I got back to work I called them. They told me they have an an up-charge.

I said "But $10.00!?!?" The guy said sheepishly, "yeah". I told him I would know better next time. I shouldn't have been so ***. But that seriously should be illegal!

UPS should also tell customers when they're overcharging that they have an up-charge for all USPS products and services and how much it is. I would not have been that much out of the way for me to stop at the post office and save $10!

Monetary Loss: $10.

Location: Oklahoma City, Oklahoma

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Dashayla Lko

I just bought a book of 20 stamps from the East Roswell, GAv UPS store on Kroger shopping area and was charged $15.00. An outrage. Do not buy stamps frim UPS!

Guest

It happened to me last week..my daughter and I were putting together her wedding invitations and we were short 64 stamps so I ran up to ups and they charged me 18.00 a book, and 5 single and I paid $67.00! I was not thinking until I got home, looked it up and it said 11.00 for a book!

Went back and the manager said, well, thatโ€™s what we charge! Like she was saying to me, oh well lady you got screwed! Horrible!! Went to Kroger yesterday and got another 11.00 for a book!

Crazy!! And Iโ€™m pissed!!

Guest

I bought 5 sheets of forever stamps at the UPS store. The clerk told me that the postage would cost $65.00 since I bought 100 stamps.

I asked her when the postage went up, and she said she wasn't sure. I then asked her if the post office charges the same amount and she said 'yes'. I thought they were only 55 cents, but wasn't sure if they went up. So, when I got back home later in the evening, I checked online and found that the stamps were STILL 55 cents each.

I also called USPS and they, too, told me the stamps were still 55 cents each.

So, I paid $10 more than what the post office would have charges. What a rip off!!!!!

Guest

A book of 20 Forever stamps bought at the UPS Store costs a whopping $4.00 more than at the Post Office. Absolutely outrageous!!

I could have bought a whole book from the USPS and had change leftover when I got gouged by the *** UPS Store. Can't something be done about this? I understand maybe a slight markup, but $4.00 per book? UPS Store can screw itself.

Never again.

Horrible - especially in a pandemic year when incomes are down. Shame on them!

Guest
reply icon Replying to comment of Guest-1965685

I just paid $16.00 for 20 stamps. I will never again step into a UPS store for anything.

Andrea Ahw
reply icon Replying to comment of Guest-1965685

The UPS store is a retailer. They are NOT the post office.

They are in fact a competitor of the post office with a contract to offer postal service to customers at their convenience. There is absolutely nothing illegal or in violation of their contract that says they can not charge a convenience fee to sell you USPS services. In reality, the UPS store is doing you a favor as they are not as busy as the post office, and everyone here who says they do not tell you the price is not being truthful. Their prices are posted clearly on the services wall.

Now, you want to know what can be done about this.

What can be done is the post office can lose a valuable contract by UPS deciding that the customers complaining about them making money on a service they do not have to offer is too much of a headache and they can stop offering you post office services. Then you can go to the post office again from now on, stand in the long lines, pay the prices for those services, and complain on here about how much the post office charges and why it takes so long in line.

Guest

Yep, same here! Just went in to drop off a couple of packages & ship one and, thought, I should get some stamps here and bought 2/100 rolls.

Cost me $120. Definitely will not be buying stamps from them again!!! The post office was just down one block; I could have stopped there instead; but I was trying to save myself some time on my way into work. Learned my lesson, big time, on this one!

Even Walmart or Office Depot/Max does not up charge its customers for postage stamps.

Will either go to them or post office next time. What a rip-off!!!!

Andrea Ahw
reply icon Replying to comment of Guest-1746050

Walmart and Office Depot are NOT post office competitors. That is why you can get the stamps at wholesale price.

UPS IS a competitor. WHY would UPS sell you a USPS service at the price the USPS offers? That's just stupid. UPS does not work for free.

It is a convenience for them to offer stamps. They certainly aren't required to. Look at it this way.

Lowe's and Home Depot are competitors. Do you think either one of them would sell each other's gift cards at the price they sell them for in their own stores?

Guest

I also was overcharged $1 for a book of 20 stamps. Payed $12 instead of $11. Was not told that they charge more for stamps than the post office.

Guest

I just paid 1.70 for stamps at ups store

Brodey Xjd

I purchased 2 100 rolls. Was short 20 stamps!

Guest

I had the very same experience yesterday. I paid $11.00 more by purchasing a roll of U.S.

Postage Stamps at our local UPS Store! I was in a hurray trying to save stops as my husband was in the car & not feeling well, so I asked if UPS sells stamps. I was so happy to find out they do! I mailed my package, bought a roll of stamps & headed home quickly.

THEN it dawned on me that I paid too much for the stamps. I went online & everything I read said stamps cost the same amount anywhere theyโ€™re bought. NOT! UPS are robbers!

I can buy stamps at the local markets, etc. for the same price as the Post Office. I think it should be mandatory that UPS tell customers the price they charge at the time of purchase. I could have gone across the street to the Post Office to purchase the stamps, however, as I mentioned, my husband was ill & I was trying to save all the time I could.

There should be a law that US Postage Stamps are the same price anywhere! And if not, it should be mandatory that the seller informs the customer of the price increase before the purchase! UPS disappointed me very much. It cost them 30 seconds of their employeeโ€™s time for her to sell the roll of stamps to me.

They charged me $11.00 for her time!

This needs to be brought to the attention of someone who has some say in this matter. I donโ€™t have the extra $11.00 for this company to cheat customers out of!

Guest

It is legal to resell unused postage stamps. Only if youโ€™re an authorized US Postal retailer that you canโ€™t up charge except you can charge a convience fee for debit and credit cards.

If it was illegal than stamp collectors would all be in jail for reselling stamps. If you are so hard up about paying more for US stamps than go to the post office.

Problem solved. You decided to buy it at UPS for the convience and now complain.

Guest

UPS store just tried to charge me .78 per stamp. I told him no way and walked out. Is this legal?

Guest

Wish I had seen this report before I bought stamps at a UPS store. I was charged $11.80 for 10 stamps in a book, not 20.

I was not quoted the price up front and when I asked for my money back immediately the owner refused to refund the money.

The price should have been $5.00. They should go to jail for fraud.

Guest
reply icon Replying to comment of Guest-1611662

there is an upcharge which is stated to all customers. they buy it at the usps rate and try to make a profit.

Lines at the post office sometimes are very long and the kiosks sometimes don't work. Its a convenience charge.

Guest

Mail Stores are not there to help your pocket books people. Each and everyone of you was told the price before you paid.

These stores are here for your convenience, NOT to save you money. Maybe the Post Office should be charging more, it may be the reason the US Postal Service is 5 Billion in debt! Most of you will run in a gas station and spend $1.89 - $3.29 on a can of your favorite beverage. Do you think that really cost them that per can?

You can say i feel ripped off or what ever, but the fact remains, YOU, handed over the money. So quit whining about it. Some one stated I should have went over to the CVS, well they may sell books of stamps at face value, but I can buy anything they have at the dollar store for $2-$3 cheaper, and Wal-Mart is half cost of prescriptions. Then you have to figure in that half of you whip out a debit or credit card to buy those stamp and don't even take into consideration the fees associated to that merchant, for you, the convenience of buying using your card, costing them at least 2.75% of the sale.

That equals $0.28 per book loss for the merchant. 1000 books sold on credit or debit equals $280 loss.

How would that work for you if you ran a business? If you think a business can stay in business, by selling merchandise at face value, you've never run a business.

Guest
reply icon Replying to comment of Guest-1609598

I strongly disagree with you when you say that each & everyone of us were told the price of stamps before we made our purchase. NOT!

Myself & others were not told the price. As with others, I was in a hurry to mail my package, buy stamps & get my husband home as he was ill. I want the word to pass around to be causious when purchasing U,S, postage Stamps.

Ask the price before you purchase, because some sellers are not courteous enough to tell you theyโ€™re charging you more. I WAS NOT informed of the price before I purchased the roll of stamps.

Guest

Just paid $13 for a book instead of $10. UPS store is a rip-off.

Guest
reply icon Replying to comment of Guest-1603155

Same thing happened to me. I was in a hurry and didn't do the math. I am so mad.

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