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1.5 Based on 80 reviews
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  • Customers like
    • Convenient location 7
    • Price 1
    • Professionalism 1
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    • Owner 6
    • Customer service 6
    • Poor service 5
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We had 0732 pack and ship a plate, two bowls and some cups from Ohio to Florida. These items had a value of $30. They wanted our credit card number and would just charge the card after the items were packed. We decided to return to the store and pay after they were packed. When my wife returned to the store to pay with her debit card, Barb the store manager told her the cost was $365.00. She questioned Bard about the high cost and told that was... Read more

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Set up a package pick up for a bag left in Miami. they charged me 45 dollars for this. Had a miscommunication with the place who had the bag. the ups store will not refund any of my money. All they did was show up twice for the bag and I paid 45 dollars. If this was a letter i doubt it would have been that much. I should at the very least have been reimbursed for the delivery charge based off weight and size of package. So the end result was... Read more

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Shipped wedding gifts to Germany , $85.00, started tracking package, it got 1118 miles from home, showed scanned out of location, then two months still nothing, ups store manager states he sent it out usps, I went to ups because I know you can't track international usps, manager states I knew he was shipping usps, if I had shipped ups cost would have been $400.00 , lies to cover up his misdeeds , still out the $85 shipping,$87.00 gift, no one... Read more

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My delivery of mail to the ups store,,,horrifing,,,and mental abuse,,,i put in change if address in 2015, still no mail from forwarding previous addresses,,,,this is torture. All i can do is pray. God help me Read more

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Had UPS store in Chandler make up label and turn over to USPS for ultimate delivery. There was a problem with the label that the UPS store made, but they would not call and handle it. They told me I had to follow up with USPS, which took me the better part of half an hour. Now it is delayed and still shows awaiting fix for routing although the USPS customer service said it was resolved and moving to destination. The USPS charge was about 4.50... Read more

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Sorry for the bad experience,UPS do not charge extra fees for UPS Shipping.UPS sets the rates for their franchise stores and stores are unable to change them in their computers as corporate sets the rates.They are not like a FED EX store and are a franchisee of UPS.Thy are continually bombarded for "free" tape ,paper clips,white out,all the the franchisee's own cost only to make 1.00 for those free drop offs minus royalty fees and cost of tape... Read more

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On 8-24-2016, went in to by a box for shipping as I do ship many things. First $6 plus for 1 box. Then a girl was folding a piece of paper for a customer, me and the other customer, all that was in store. She continued slowly folding sides of paper, another female employee in back, looks out and continues to talk on cell. As I stood there for aprox. 15 minutes, the girl folding the paper was now on the phone with what sounded to be a personal... Read more

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my package was delivered to UPS in Pittston, PA and 3 hours later they claimed it was damaged and discarded my package. It is very evident to me that they stole the contents of my package, as the tracking did not show damage upon delivery. 3 hours later after delivery it was updated that it was damaged and destroyed. no what they did was steal the contents of my package, they are thieves at this location. DO NOT USE THEM THEY ARE THEIVES. I... Read more

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Extremely poor service from the ups store called the shipping shack in Keene mh. The person behind the counter served 2 customers that were behind us in line because the ups person knew the people behind us. You have to get this behavior eliminated from your corporation. If it ever happens to me again it will be the end for ups for me and my friends and coworkers will for sure know about it. Read more

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Need letter notarized after Dad passed away. So stopped in and woman gave me hard time same the "no estate" letter i typed was wrong and she couldn't notarize it, she said I needed the right form and she would have to type it up listen to her BS for 10 minutes. IT was a waste of time, I then went to real notary and was in and out in less than 4 minutes. They said it was ok and the creditors I sent it to after Dad passed away was satisfied. ... Read more

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