RC W Obs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Winston Salem, North Carolina

No Longer Reasonable

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Have a box at the UPS store. Done business with them for years. They have become too expensive, and difficult to do business with, and offer no discount to ship UPS for their box holders. Will be looking for better, more reasonable, alternatives. You can do better elsewhere.
View full review

User's recommendation: Do not do business here.

David K Joq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dvkellum@***.com

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I just went into store #1887 2**** SW Tualatin Valley Hwy, Aloha, OR 97003 and I have never been treated so rudely in my life not only did Hector refuse to help me, but he kept walking away from me, but I forgot my glasses and tried to get him to fill out the addressee for me, he refused laughed and walked away. I will never use this store again and going to report this to everyone that I can as this employee has no fear of retribution I asked him if hes was the owner and just laughed again, I put my experience on Nextdoor and FB and received from dozens of others that have revived rude service, mistreatment and overcharging, It is obvious that this store has a toxic environment and I am doing everything that I can to get this location shutdown..

View full review
Cons:
  • Service and prices

Preferred solution: Apology

User's recommendation: review and contact corprate

Shari M Gsz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

UPS incapable of successful delivery

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My package was received at the local UPS facility. They loaded it on the uninsulated truck and toted it around all day. Cancel delivery late afternoon. Next day, they loaded it on a uninsulated truck and toted it around all day. Late afternoon they canceled delivery. There was no attempt at delivery. No phone calls, text or emails. At 7:20 pm the second night, I received a call from the local UPS center asking me to pick up package at their location. This is after I paid a $55 delivery fee. I canceled the order
View full review

Preferred solution: If they don't want to deliver the package, then quit beating on it and let somebody who does want to deliver get the job.

Katrina N Szs

Lost package

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Can't get the claim to work. Can't get email to set my username. Ups is a joke. It is almost impossible to talk to someone and they seem to not care when package is lost. If I had choice would only use FedEx
View full review
Loss:
$60

Preferred solution: Deliver product or service ordered

User's recommendation: use FedEx

Shari M Gsz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denver, Colorado

UPS Not a delivery company

I ordered handmade canned goods from an Amish community which were delivered to Colorado within 4 days. They were loaded on a truck for delivery and toted around all day in an uninsulated truck.

Late afternoon the delivery was canceled. The next day they were loaded on another uninsulated uck for delivery and toted around all day. Late afternoon, delivery was canceled. About 5 hours later at 7:20 p.m., local UPS office called and asked me to pick it up at their center after I had paid for $55 for delivering shipping.

They never called me, texted me or emailed me. No attempt at delivery was made.

View full review

User's recommendation: Use Fed Ex

Karl L Llw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kidder, Pennsylvania

I should be able to speak to a person to ask a question bc I don’t know who delivers prime products

My package was wet bc it was not left in front of my house it was left on the side. I should not have to go outside to get my package
View full review
Sandra D Gxt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Grand Chute, Wisconsin

Missing packages

Was suppose to be dropped off at 96 durbin rd Hannibal ny it was not there where is my package not happy to not get my package this package is from the VA in Syracuse he needs what is in it
View full review

Preferred solution: Deliver product or service ordered

Miguel Owj
map-marker Torrance, California

Bad customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
ups store 1379 park western san pedro,ca african american lady that works there is so rude to a customer before me. I had a label for spectrum. she said i had to go to fed ex. I said my letter says i can send from here. Her response I can do it. why wouldn't she offer that.from the get go. bad mood.
View full review

User's recommendation: go to another ups store!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Aavya Oaa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The experience at this UPS store in Walla Walla is unbelievable, just look at all the reviews, it's hard to get that many negatives. I'm from LA and all the UPS stores are very accommodating and professional, disgusting business ethics for Walla Walla. I needed 1, 18" piece of tape for my box and they refused, told me to buy a roll from their stand. The young girl was rude and says, this is a business, wow. Yeah, a business to serve customers, I hope they close down I really do. I'm going to contact UPS about this.
View full review

Preferred solution: Apology

User's recommendation: Use a different shipping location in town

Sandra D Gxt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newburgh, New York

Missing package

Was suppose to be dropped off at 96 durbin rd Hannibal ny was not there. Not happy with the service. Usually the give me 2 more tries they only gave me one service is not good
View full review
Achille Xqy
map-marker Chicago, Illinois

Not delivered

Please call me at 773289****. Im partially blind and cant read. Delivery guy showed up but didnt leave package
View full review

User's recommendation: Don’t use

Lanique Zxa
map-marker Dodge City, Kansas

Remove signature requirment on a package

I need to remove the signature requirement on a package.123456****123456****123456****123456****123456****
View full review
Raymond G Yzb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Delivery date keeps changing over charged

UPS Store - Delivery date keeps changing over charged
UPS Store - Delivery date keeps changing over charged - Image 2
Thursday (1-11-2024) Paid for priority mail and package didn't get there yet! Today is Tuesday the 16th
View full review
Pros:
  • Convenient polite

Preferred solution: Price reduction

User's recommendation: Refund

Olan Vzp
map-marker State College, Pennsylvania

Customer service

I just left your location and I must say how unpleasant my experience was . I have been coming to this location and the prior location as well .

Very happy always and always choose your location even though the parking lot and entrance and exit can sometimes be a pain which I have been happy to overlook.

Today however a young lady waited on me as I was shipping Easter gifts to my grandchild

1st no eye contact 2nd mumbled a low whisper where I can't imagine anyone being able to hear her ! Then she just whispered some more questions asked what's in the bag typed with her horrific nails and after it was all said and done she turned and walked away with the gifts and honestly I'm worried if she will be the one packing the items since she certainly has zero customer service abilities I fear her packing skills as some items are fragile. This is the 1st negative review I gave ever given so you have to imagine how rude and unpleasant she was .again not even a thank you.

I won't be back . Thank u

View full review

User's recommendation: Was pleased in the past but not this time . Hopefully you will have better customer service then i

Resolved
ROBERT W Hch

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bradenton, Florida

Resolved: Complaint UPS store

Updated by user Jan 13, 2024

Company fixed the issue and I have been provided with apology. Full refund.

No apology. No compensation for the month delay in delivery!

Original review Jan 06, 2024
Tracking # 1Z82FA166892****39 Sent international package from mail store, Holmes Beach FL Customs office refused it and returned to store. STORE NEVER MADE ATTEMPT TO RETURN TO SENDER.OR CONTACT THEM. Store refuses to refund postage or help the sender.
View full review

User's recommendation: Go to UPS store on Cortez or USPS.

Dave C Rhr
map-marker Los Angeles, California

My 4 laptops were stolen

The guy named Nicholas stole 4 brand new MacBook Pro M3 Max computers from me yesterday. They are each worth 4500usdollars. He packed then charged me 630$ to ship them but never created the label til after the ups driver came that day to pickup the parcels . He 100000% stole the packages
View full review
Loss:
$17000
Pros:
  • No pros

Preferred solution: Full refund

User's recommendation: Don’t ever go here he’s a straight up thief I’m not the only one who said it

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article