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1.6 Based on 83 reviews
Compare to others
  • Customers like
    • Convenient location 7
    • Professionalism 1
    • Ukraine ups is mafia 1
  • Customers don't like
    • Owner 6
    • Customer service 5
    • Poor service 5

Excited I could buy christmas stamps. Later I realized that it was a rip off. $11 a book instead of $9.40. It was added in with my package cost so I didn't pay attention. Read more

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UPS DOES NOT HONOR THEIR DELIVERY COMMITMENTS On Sept 12, 2016 I went to the Highland Village UPS store #6588 in San Diego. I had a letter that had to be delivered to Oakland the next day for a closing. Time was of the essence, so I paid $50.93 to the UPS store for overnight delivery of just a letter in an envelope. I could have mailed it for $.49 but it was extremely important for it to get there the very next day. But it didn’t. Nothing... Read more

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Ups is horrible. I purchased a computer from ebay and watched it tracking. It went though 2 cities and at the 2nd city ups said the package was empty and that they could do nothing anout it. Do not trust this company!!! Clearly one of their employees stole the contents and said all they received was an empty box wow!!! Do not ship anything through these crooks. Read more

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UPS store Westminster Blvd. is a pleasure to do business with. The owner is pleasant, friendly, and cares about his customers. I use his services (copies, shipping, etc.) and have always been served quickly, no long lines like the post office. On my last vist for some copies, I was in a rush as usual and inadvertently left the originals, I hadnt realized it until the next day when I received my mail at home and there was my originals which the... Read more

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I should rate 0 star for this store if possible. I went to UPS Store # 1836 at 6765 Westminster blvd, ste C (714 8955900). This store have customer service. I droped off my box, but this box was so heavy, then I asked for helping. First, he was not happy when he helped me. I don't know that he is a owner this store or worker. He looks like middle west man with middle. Second, he charged me $7.50 for loading the box from less than 50 feet away... Read more

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I paid a lot of money ($275) for a package (Lonovo laptop $240) to be safely and easily delivered to my mother (67yrs old) in Ukraine, after one week the UPS in Ukraine received the package called her and told her you have to pay $6 otherwise we will not deliver the package (she lives 15 minutes bus ride from the UPS store) They kept the package in hostage until she paid the $6 dollars and then they told her to pay taxes (I understand people... Read more

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I was very dissatisfied for the service I paid for and received. I paid a $10.00 Key Deposit and did not get it back. Never notified when a package came. Owner has deplorable customer service skills. Narrow parking spaces and I got door dings. I was very dissatisfied for the service I paid for and received. I paid a $10.00 Key Deposit and did not get it back. Never notified when a package came. Owner has deplorable customer service skills.... Read more

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I went to the Kalispell UPS Store to ship a package to my mother and my 95 year old grandmother (gifts and items for Thanksgiving and early Christmas presents). I was denied my request to insure the package and to pay for that insurance with no valid reason being offered to me as to why I could not insure the package!? I requested to pay for the additional insurance due to the fact that previously when I shipped a package from that store, it... Read more

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Horrible first experience at UPS store #5929 at 1245 Auburn Way N. East Indian guy stopped his phone conversation to literally yell at me for putting my outbound package in the wrong spot on the counter. Rudest guy I've met with no business being in the customer service business. Don't go there - ever.

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Sold Stereo speaker on ebay for $53.. Took speaker to UPS store #4199 had them pack it and ship it. Charged me 11.99 for a box, 25.99 for a Fragile pack, 5.00 custom pack services and 97.84 ground residential costs. total of $143.62 Speaker arrived broken, had to refund the ebay sale. Filed claim with UPS on line. Found out that the store is considered the shipper and they must file a claim not me and I am not privy to any action taken. Item was... Read more

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