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Our local ups store on Washington Street in Salem has a computer. I went in, got a pass to open the computer and found I couldn't get past a screen another customer had left on the computer. I asked for help, and the lady refused, claiming that "this is not the service...
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Anonymous
Roar

I feel like the whole story isn't being told here.

#1075599
UPS store on Rt. 34 in Estes Park, Co. Went in to return two packages to Amazon on Friday, July 14. The clerk was rude, extremely sloppy in preparing the packages, sullen, and did not seem to know what he was doing. The packages were taped so badly, I was concerned...
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I am not a pissed customer. I am a very pleased customer: Having an off day as it was and now my last errand of the day was to Fax a 42 page application to a mortage company. Employee Adam was the biggest help, he saved me from losing my mind. When making the copies of...
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PostalUPS67
PostalUPS67

This is a site for COMPLAINTS. Go praise them on Yelp.

Lumberton, New Jersey
#1072080

Ups Store - Terrible service and damaged goods

Ups Store
#1077551
Lutherville,Md UPS store-- had a heavy and delicate machine packed and shipped to repair. Paid 200$ and insured. One month later I am waiting for the claim to be fulfilled. The manager lied to me about dates and expectations. The owner was in vacation not to be reached.
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Ups Store - Horrible service

Ups Store
#1076924
2.7
Clerk left me standing at front counter,when the other clerk started to assist me he continously cut her off by responding very negative and mean to everything i said. He was very rude and i told him he was being rude.he insisted for me to return to the store i made my last transaction at to track a package
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Ups Store - Nasty employee

Ups Store
#1076903
917 w washington in chgo,il the clerk was assisting me but the male african american worker kept butting in with a nasty demeanor. Rude and nasty attitude,left me standing at the counter without assisting me,then consistently over talked the clerk once she came to assist me
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Ups Store - RUDE

Ups Store
#1071574
1.1
Went to UPS store in Williamsville,NY The girl working was rude toned Giving a look All questions were rudely answered Charged me $1 for 1strip of tape Owner. Amen and explained he has to charge for the tape Very rude place Will not go there again
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On june22 2017 I wasn't home they left a notice say they were coming Friday I work late they left me a notice saying they will return I spoke with someone on customer service on Saturday they told me that UPS will bring my package on Monday I've been waiting since...
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PostalUPS67
PostalUPS67

UPS complaint, not UPS Store. I.e. read.

1.0
#1066853
I went to buy a prepaid UPS Label envelope for my Passport to be sent from San Francisco Embassy to my home. I asked for that because my country embassy in San Francisco will ship the passport to my house in Golden, Colorado after my fingerprints appointment is done in...
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Anonymous
JoeMarron

Some stores don't print labels that aren't going out the back door that day. I'm sure this is not your case, but a label for a letter has gone out the front door with a custo...

1.0
I didn't like
  • Refused to do their services racial discrimination
  • Manager
  • Employee
#1055558
Tracking #1Z691053YW14083628 This was a Mother's Day present and kept giving me delivery info of Saturday 12, 2017, (even though it was 13). Well, as of this morning it shows delivery on tues. May 16(info says 15). I called customer service and was told the dates off...
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PostalUPS67
PostalUPS67

Your issue is with UPS, not UPS Store.

1.3
#1047417
Call for help get person on line that can hardly speak or understand English. Why do they use people to speak to customers who can"t speak hardly any English..Then when you do get someone they can't help you because they don"t know how. I wish peoplewould go back go...
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PostalUPS67
PostalUPS67

This is not a UPS Store complaint.

#1045970
I have had no trouble with any other delivery companies, only UPS. I first had a horrible impression of UPS when I saw a UPS driver on my university campus unwilling to stop for a student crossing the street, causing the student to have to retreat back to avoid getting...
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Anonymous
Smitty

I don't use UPS unless I want my package crushed.I learned to do without them when they were on strike awhile back and I don't miss them at all.Watch You Tube vids of UPS kick...

#1029436
In a nut shell, On March 20, 2017 I went to the local UPS Store in Acworth, GA. (3330 Cobb Pkwy NW ,Ste 324, Acworth, GA. 30101) to send a return package for something I had ordered online. I printed the return label and bar code and taped it to the package with all...
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PostalUPS67
PostalUPS67

I didn't like this review's incompetence.

Anonymous
JoeMarron

I'm sorry but I'm as lost at your nutshell as your package seems to be.

3.2
I didn't like
  • Employee incompetence
#1028107
I have been using the ups store in lagrange ga to print my business cards for a little over a year now. I came in a few weeks ago on a saturday to place an order for another 5000 business cards, the guy behind the counter wasnt able to help me, he was completely...
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PostalUPS67
PostalUPS67

You mean you didn't want to entertain the baby with peek-a-boo and bubble wrap? Didn't you know that it's a UPS Store Daycare center?

1.8
I liked
  • How things used to be
I didn't like
  • How things are now
#1027339