UPS STORE NO CUSTOMER SUPPORT NATION WIDE
When you call UPS Store National Customer Service line to complain about a UPS store they are completely hands off , they said they are individually owned and nothing they can do about it.
We had a manager hold our package ransom , saying we didnt pay enough. yes we had it weighed twice, paid the money , they claimed they shipped it. then said they didnt , turns out they did but wanted more money because it cost them more to ship it. the store manager put a return package notice an hour before it was to be delivered, we had no choice to pay the money because UPS national wouldnt do anything. first wanted 80 then 30 then 22.22 we had to file a claim against the company to get our money back with our credit card company, we had a favorable decision granted and made the company pay us back.
what was more upsetting was UPS and UPS store customer service hands off attitude. ship at your own risk ! we will never again fedex or usps from now on.review #464071
You may also like
- "I've ordered tons of things and most of them have been sent via Usps. I've never really had a problem, until lately. Two of my latest purchases have been sent..."
- "Fedex sent a parcel that i ordered to me on 09/12/14 at 11.08am. As i was at work , i reached home at 1.30pm and tried to call the hotline...."
- "So I ordered live turtles from this company. It was priority overnight shipping which I paid $45 for. It is in my city right now but there is a..."
- "Ordered upgraded "best" flowers for express, 4-hr, same-day delivery for my wedding anniversary. Small, basic arrangement delivered 4 days later. Customer service on day of delivery promised it was..."
- "I got the transmission replaced on my 3 yr old Craftsman Revolution model# 28933 and it broke down yet again after 2 hrs. of usage. The Sears technician who came..."
- "Bought 11 piece chicken special at Indepence MO location. Most were tiny wings and legs ( looked almost the size of Cornish hens ), but the most outrageous part was 2..."
- "My family and I checked into the Great Wolf Lodge on July 2. When we arrived and went to our room, we were shocked at the size of the room...."
- "I went to my local mcd at a truck stop just south of salisbury nc oa I85. This morning I ordered a gravy bis. With the gravy on the..."
- "I went to the Athens, GA Ulta today (7/6/15) to purchase a new shampoo and conditioner. I was really excited to try HealthySexyHair since it said in the ad that..."