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1.0

I dropped off a package containing a gift card and coins. Mailing it to an address that I have mailed to many times via USPS.

The UPS system automatically changed the zip and city. 11207 (which is wrong) became 10165 and New York became Brooklyn. We didn't know this until the package failed to arrived. Yes, we absolutely should have checked the receipt and they should have told me that the shipping address changed automatically.

We paid an additional $7.70 to have UPS retrieve the package. No good. The address that they delivered it to does not exist. Driver left it on the porch.

Insurance will not cover it. NO MORE UPS.

Reason of review: Problem with delivery.

Monetary Loss: $105.

Preferred solution: Full refund.

Location: Zephyrhills, Florida

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