UPS Store Complaints and Reviews

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UPS Store
Main address: 6060 Cornerstone Court West 92121-3795 San Diego CA
(800) 789-4623 in USA, , customerrelations@mbe.com
  • 235+10 mobile complaints
  • $60K claimed losses
  • $245 average
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  • From mobile
  • UPS Store
  • 2 days ago
  • by anonymous
  • #514748

The store at 4621 outerloop in louisville ky closed up at 7;27 pm on July 25th Add comment

  • From mobile
  • UPS Store
  • 2 days ago
  • by anonymous
  • #514747

Blackfield Drive Tiburon store. Current staff/ manager curt, rude, really bad attitude. Such a change from the previous manager of many years. Add comment

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  • Jul 24
  • Shipping
  • Arlington, Texas
  • Improper Packaging
  • 1
  • 26
UPS Store - Warranty Repair Went Awry
1 of 5

On 5/12 I took a large item to the UPS Store in North Arlington TX off Lamar St for a pack and ship return option on a warranty repair being charged to the Guitar Center Pro Coverage account. I brought this item in with the shipping label and specific instructions on how to both package and bill this item with points in BOLD stating that the item needed to be double boxed or UPS would not cover... Read more

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  • Jul 22
  • Storage
  • Barrie, Ontario
  • Product Handling
  • 2
  • 3

Barrie Caplan Location - Went to pick up my package at the store location as I was not available at time of delivery and they would not release it to me because the shipping address was not my residential address on my driver's licence. I even provided proof of the order and all my documentation to show I am the name on the package. I was told go get my licence changed even though I explained I... Read more

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The UPS store is ricducolous. They charged me to tape on a lable. Really? Highway robbery! Ups should be embarrassed that these stores have their name and charge a arm and a leg. I will not use then again! Add comment

Store number 4844 in bayridge Brooklyn wants to charge me $6 to tape my box!!!!! When I said ill go buy my own tape from a 99 cents store the guy refused to take my box.......... Add comment

  • Jul 11
  • Shipping
  • Paradise, Nevada
  • Rude Manager
  • 1
  • 5

Retired senior living on govt check. Was sent a sleep disorder test from my dr. Ups delivered it. I took it back to send back with the UPS Sticker provided to the UPS store on east flamingo and Maryland parkway in las Vegas. Laurie the manager very rude said you have to tape box. I said this is exactly how UPS deliveries it. No tape. She said that doesn't matter and she made me pay 3.25 to put... Read more

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  • Jun 24
  • Animal Services
  • North Hills, California
  • Service Animal
  • 1
  • 30

i should start by saying california does not require a service animal to wear vest. my dog is a new service dog for me and i haven got her(german shepard)vest yet! i needed to send off two medium/large boxesx2 but I was not allowed in. i told him that my dog is a service dog and because i didnt have the vest he told me to get out! i fumbled for my Veteran affairs ID card that shows 100%... Read more

Was this review helpful? 2 2

Hate UPS stores - always way over priced and terrible customer service!! Add comment

 
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