Ups Store Complaints and Reviews

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  • Customers like
    • Price1
    • Convenient location1
  • Customers don't like
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    • Owner2

  • May 18
  • Shipping
  • Weaverville, North Carolina
  • Package
  • 3
  • 3
  • 28
  • REVIEW RATING 5/5

I am being sent a package overnight from Florida. I was emailed the confirmation info by the sender which had my PO BOX address instead of my physical address. I called my local post office & was told they won't accept UPS deliveries. So I called the UPS store shipping the pancake to change the shipping to my physical address. Tyler, the UPS rep told me they WOULD deliver to the PO but Tyler... Read more

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  • May 06
  • Shipping
  • San Tan Valley, Arizona
  • Staff
  • 32
  • REVIEW RATING 3/5

The UPS Store #4980 on Hunt Hwy in San Tan Valley AZ just Had a uneducated assistant manager with no people skills named Ashley help lose a customer over a printing request. As the owner stood there and did nothing to assist and identity herself. How weak! If you don't like your business then close it! Don't tick off customers to get your self satisfaction. Hope your husband James likes you... Read more

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Resolved

  • Apr 22
  • Media
  • Springfield, Virginia
  • Fax Service
  • 2
  • 2
  • 50
  • REVIEW RATING 5/5

I had a seven page fax to send locally. The clerk required payment before sending the fax. The fax was $2 per page. Since this was a rush and it was important I paid by debit card. The fax never got through. The clerk said he was not going to try again. I was charged for a fax that did not go through. I was not informed of the store policy regarding faxes before my card was charged. I... Read more

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This store had a couple of rude guys with a bad attitude . I don't know who manages or runs this place but talk about rude. Would not use ups if I didn't have to . Last resort for sure !! Add comment

  • Apr 13
  • Shipping
  • Redding, California
  • Staff
  • 71
  • REVIEW RATING 4/5

After taking photos for a survey for Small Biz Buzz the store manager, Steve Howk approached my truck as I was waiting to pull out in to traffic. He was very upset and wanted to know why I was taking pictures of "his" store. I told him it was for a survey for Small Biz Buzz and he had nothing to worry about. He continued to yell at me saying I had no right to take photos of his store. He then... Read more

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  • Apr 09
  • Shipping
  • Laurel, Maryland
  • Next Day Shipping
  • 51
  • REVIEW RATING 4/5

UPS store 618 in laurel MD owner was very rude and unprofessional Regarding a mistake on their part.I paid for next day services and it did not arrive as promised. I was then told by management that the package would be returned to the store And I could come and pick it up in a few days. Upon arrival back to the store the manager told me I had to pay for the return of the package even though they... Read more

Was this review helpful? 0 1

LOST MY FOREVER 21 PACKAGE THEY ARE LAZY AND UNORGANIZED! Add comment

  • Apr 03
  • Shipping
  • Rochester, New York
  • Staff
  • 45
  • REVIEW RATING 4/5

Your store on military rd Niagara Falls ny is the most unprofessional store I have eber been in. I was in today and the girls there were screaming to each other across tthe store about happy hour and all 3 people...2 females one male all chewing gum like a cow...sitting on the counter and were popping the bubble wrap paper in their 0ocket while waiting on me....not to mention. Didnt finish... Read more

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  • Mar 26
  • Post
  • Guerneville, California
  • Mailbox Service
  • 3
  • 3
  • 76
  • REVIEW RATING 4/5

Our accountant had just obtained a private business owned mailbox in a local UPS Store. He asked me to go to the UPS store and drop off my tax return in an envelope, addressed to him and his mailbox. The UPS Store weighed my package and charged me the first class USPS letter rate $4.08. They put the USPS postage on the package and then put the package into my accountant's private mailbox in... Read more

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  • Mar 22
  • Shipping
  • Waukegan, Illinois
  • Led Hdtv Shipping
  • 3
  • 3
  • 64
  • REVIEW RATING 4/5

UPS store employees were very short and not performing their job. I picked this location to ship a 40" LED HDTV back to Manufacture for replacement warranty due to sound card malfunction. According to the manufacture, I could package TV in original packaging. I packed the TV back in packaging with provided Styrofoam and plastic covering to protect the TV from damages. I did not have the package... Read more

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