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  • Customers like
    • Convenient location 3
    • Price 1
    • Scam -price not in line with online quotes 1
  • Customers don't like
    • Owner 6
    • Poor service 5
    • Response of agent 3

The young smug female behind the counter of the UPS store was aggressive and arrogant, 2 traits that are NOT condusive for customer service. Her behavior was most awkward and disturbing to everyone in the store. She welcomed me by telling me "She would ship my boxes only if I moved my car that was parked out front." She would not take my credit card that was assigned to this account and... Read more

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My local UPS store @ 6671 W Indiantown road in Jupiter, FL 33458 does not stock ground forms for use with UPS accounts on purpose. Here I went an got a UPS account but my local store wants to let me only send stuff 2nd day air or next day air. That is just a blatant rip off! I cant send anything ground using my UPS account because they wont stock the forms by decree of the owner. That is just... Read more

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I had a box with the UPS Store for 9 years after 9 years they changed ownership the new owners changed my box number couldn't get the mail to the right box we're down in the right rude and unprofessional I had a box with the UPS Store for 9 years after 9 years they changed ownership the new owners change my box number couldn't get the mail to the right box where down the right rude and... Read more

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If I had known a package left on Saturday am wasn't leaving the store until after 5pm on Monday plus I had to drive farther to the UPS store plus pay more - I wouldn't have made a special effort to go to the store. PLUS the person doing the work isn't the same person as the name of the "clerk" on the receipt. Store in question is #1625 in Geneva, NY The person whose name is on the receipt doesn't... Read more

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From: CYBER POWER INC Tracking Number: 1Z9557XW4265557932 ROMEOVILLE, IL, US 01/22/2016 3:03 P.M. The receiver was not available at the time of the first delivery attempt. A second attempt will be made. I took the day off to get the computer and set it up - my old PC crashed two weeks earlier. At 3:10 PM I get an SMS indicating that the delivery could not be made due to adverse weather... Read more

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I've made many visits to this store, but won't be returning after shipments being lost, staff who are incompetent or just don't care about what they're doing, and sour, negative attitudes. I have spelled out and shown in writing shipping information that still is entered incorrectly into their system. Packages have been lost without knowing what happened to them. I have not been able to visit... Read more

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Jan. 20, 2016 ; I went into the UPS-SE Store #217, 3930 Pleasantdale Rd., Doraville, GA 30340 (18:57:06) Ref #: 012 Term ID:008 I use a debit to pay for the shipment and the customer service lady said, that I couldn't use the card because it couldn't be used at the ATM. I just don't understand why she would say that because all debit cards can be used at the ATM. Sine I wasn't allowed to used... Read more

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I shipped a Harley Davidson transmission. the box had 6 FRAGILE stickers on it. someone dropped the box right on the Fragile sticker. breaking the transmission case. then they came and blamed me for not packing it right ! they accepted the box. they won't pay me my insurance or shipping charge. a $1500 Harley transmission busted ! and they blame me ! is there a lawyer or someone that'll... Read more

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Went into store #2003 for notary service these 2 guys working made me wait 25 minutes to have a notary service done then when it was my turn he said he couldn't do it because the payroll person that I worked for had to be there well not true it clearly states on my paper that the applicant (me) had to sign in front of the notary all he said it's company policy so never in my life will I ever use... Read more

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TOOK PACKAGE TO UPS STORE #2401,CASHIER ANTHONY WAS RUDE.TOOK BAG ,BOXED AND TAPED IT.WHEN I ASKED ABOUT THE BAG HE SAID" I JUST ROLLED IT AND PUT TOY ON TOP,WAS IT NOT READY"? NO!!! I HAD IT IN STORE BAG ,RECEIPT INSIDE.THEN HE CHARGED $7.95 FOR A BOX HE CUT DOWN TO SIZE WHEN HE COULD HAVE TRIED SMALLER BOX, BUT NEVER BOTHERED TO CHECK.IT WAS A CHILDS CHRISTMAS GIFT WHICH WAS TO BE DELIVERED... Read more

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