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1.5 Based on 71 reviews
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  • Customers like
    • Convenient location 6
    • Location 1
    • Price 1
  • Customers don't like
    • Owner 6
    • Customer service 5
    • Poor service 5

This place is a total rip off. Very simply, I sent my golf clubs from Chicago to Maine for $39. I took them to this UPS store to ship back. They told me it was $85!!! This was the exact same thing being sent back in the same package! I had no option, so I did it. I immediately called UPS customer service. They would not help me and couldn't explain the difference. After talking to several people and spending an hour on the phone, they suddenly... Read more

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dropped package at ups store #1237. Package tracking # 1Z2558X0325364100. Dated 07/19/2016. Till today package is not processed. Call ups customer receive after going thru 3 representative . There answer was call store as if I went there because people working I went there because it is a ups store . Read more

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I went to the UPS store on Main street Metuchen,NJ a couple of days back to drop off a return prepaid package (it was a rented run) I had put the tux in a bag but had not taped the box. All I asked the guy was - Is this packed right and can I tape the box?" He started yelling at me -saying something like - I am not your children (??) - don't talk to me like that - you buy that tape and put it - I have never seen a box like that and went on and... Read more

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I just (7/6/16) had a bad experience with the store staff handling UPS packages. The staff can't help stick the label and tape few strips on the package. I frequent this place and earlier staff used to help in this regard. Today, the person was rude and not willing to help. It will be helpful someone would instruct the staff to be more customer friendly. Helping with few strips of tape would not harm! In fact for taping few places on the box... Read more

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The WORST STORE EVER!!!!! I will never ever again use The UPS store on 83rd and Lower Buckeye in Phoenix AZ. After charging me twice on my card and not receiving my refund, they are frauds and will not treat you respectably. I tried them 6 years ago and walked out. I have them a second chance ands this visit has been the worst. Like i said i will never use them again and sure to tell the thousands of people i come in contact with a day to... Read more

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Service at Newmarket store is slower than what you would expect from a unionized Canada post employee... S L O W. Always seems like I am an inconvenience.

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UPS store #1889 Washington MO had a package insured for $700. Cost to replace item is $599 plus tax. Item wasn't packaged correctly and was destroyed. They only paid $589. Talked to UPS corporate and UPS store corporate. I'm just screwed. Don't bother with insurance. Better off with fed ex

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I had asked the UPS store clerk to change the date of service for my mail to Canada for an earlier delivery date and they, first, said it was possible if I would get to the store in person until 6 pm. It was inconvenient already but this was just the beginning of the USP horror story. When I got to the store, the customer service person (picture attached) was rude and could not work properly with putting information on the computer. The UPS... Read more

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I worked for the ups store on hwy 17 in Savannah Ga Randy Crow owner never done my paperwork from day one I was asking the Msgr. There when was they going to do paper work on deduction an etc they all told me there that they were quiting by the end of the week because of how they were treated there I went by there to give my ss card an id to them they still never asked for my deductions now they are saying my check still isn't ready it has been... Read more

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UPS Store at 926 Haddonfield Road, Cherry Hill, NJ. Find another location! Walked into an EMPTY store to drop off a package. Asked for a peice of tape from the dispenser on the desk to secure a corner on the envelope. The clerk said "that will be $2.50." I guess selling strips of tape is how this location pays its rent. Needless to say I walked out. Great customer service. Lost me at this location for life over a 3inch strip of tape. Read more

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