Submit ›
or
1.5 Based on 70 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Convenient location 5
    • Location 1
    • Price 1
  • Customers don't like
    • Owner 6
    • Customer service 5
    • Poor service 5
  • From mobile
  • 15 hours ago
  • #873941

Service at Newmarket store is slower than what you would expect from a unionized Canada post employee... S L O W. Always seems like I am an inconvenience.

Add comment

UPS store #1889 Washington MO had a package insured for $700. Cost to replace item is $599 plus tax. Item wasn't packaged correctly and was destroyed. They only paid $589. Talked to UPS corporate and UPS store corporate. I'm just screwed. Don't bother with insurance. Better off with fed ex

Add comment

I had asked the UPS store clerk to change the date of service for my mail to Canada for an earlier delivery date and they, first, said it was possible if I would get to the store in person until 6 pm. It was inconvenient already but this was just the beginning of the USP horror story. When I got to the store, the customer service person (picture attached) was rude and could not work properly with putting information on the computer. The UPS... Read more

Was this review helpful? 0 0

I worked for the ups store on hwy 17 in Savannah Ga Randy Crow owner never done my paperwork from day one I was asking the Msgr. There when was they going to do paper work on deduction an etc they all told me there that they were quiting by the end of the week because of how they were treated there I went by there to give my ss card an id to them they still never asked for my deductions now they are saying my check still isn't ready it has been... Read more

Was this review helpful? 0 0

UPS Store at 926 Haddonfield Road, Cherry Hill, NJ. Find another location! Walked into an EMPTY store to drop off a package. Asked for a peice of tape from the dispenser on the desk to secure a corner on the envelope. The clerk said "that will be $2.50." I guess selling strips of tape is how this location pays its rent. Needless to say I walked out. Great customer service. Lost me at this location for life over a 3inch strip of tape. Read more

Was this review helpful? 0 0

Store #3715--Durango, CO; went in to return a box of product to Amazon. *** said she could not tape the box, I should buy my own tape and seal it up myself. I have never been turned away for an open box for returns. And she was the rudest associate i have ever come across. Terrible customer service! She should be FIRED!!

Add comment

This should be criminal! UPS was used to ship me a package. The original label clearly stated my exact address and condo #. UPS then put another label over the original, shipped it to another address and fortunately it was returned. They then hold on to my package a week, send me a card that I need to pick it up since there is no unit number and clearly it states my address and unit number. Lazy *** losers! Who does UPS think they are to take... Read more

Was this review helpful? 0 0

On 6/7/2016 at 3pm I Took in a prepaid item for delivery, asked if they could put a piece of tape 3 and a half inches long to secure envelope integrity, was told that they would have to charge me $1.00 for slice of tape!!! I walked next door to Safeway and the manager gave me a piece of tape for FREE!!!, Customer Service??!! Is it a lost art at UPS stores?? I will never service that UPS store again if any UPS store at all. But I will now... Read more

Was this review helpful? 0 0

Sycamore School Road location sucks ***. Owner, Greg is a worthless piece of ***. Lazy as ***.

Add comment

I had packages delivered or rather rerouted to this UPS store at 6614 Clayton Rd, Richmond Heights, MO 63117. I use this UPS store because it is near my work place, but this time I did it incorrectly and had them delivered directly to the UPS store. The store manager, Marty Days, rejected my packages and now I am trying to find them. It is poor customer service when you use a store and have had items delivered before and no one tries or cares... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Ups Store.
Filing a new complaint about
×