Ups Store Complaints and Reviews

1.3
  • Manager2 votes
  • No discount1 votes
  • Dishonesty of employee1 votes
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  • From mobile
  • Ups Store
  • 2 days ago
  • by anonymous
  • #600849

I went to a ups store #4249. The operations manager named Eric Corp was high off drugs and very rude to us. I returned a tv for repair through Sears. During the call it was on speaker he refused to talk to Sears rep when asking to speak to his supervisor.Also the supervisor refused to speak . Three people ignored us for 5min. Until I interrupted their coversation. Ashley Williams, customer Add comment

  • 2 days ago
  • Shipping
  • Powell, Tennessee
  • Package
  • 9
  • REVIEW RATING 5/5

I have had 5 packages sitting at the UPS distribution center for delivery since Feb 17...it is now Feb 26. Granted we have had a little snow but Fedex and mailman have been delivering. I track them and it says out for delivery, then unexpected delay, then delivery will be tomorrow, etc, etc for the past 1 1/2 weeks. I put that I will pick them up. Now no one knows where they are! How can a... Read more

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Please be aware that there is/are dishonest UPS employee/ employees who deliver in 89123 zip code. My package was marked delivered (under Status) when in fact it wasn't, on the day and time I was home. My package was lost forever. Will never use UPS again. Add comment

Look, It's highly unprofessional when a UPS agent tells me after 3 weeks that there is no guarantee for timely delivery, after charging me arm and a leg for 3 days International Mail delivery, OMG UPS STORE #6249 I NEED REDRESS OK CUZ I HAVE OTHER OPTIONS Add comment

  • Feb 19
  • Shipping
  • Clinton, Maryland
  • Sewing Machine Shipping
  • 32
  • REVIEW RATING 4/5

I shipped a Brenina 830 LE from MD. to West VA. UPS packaged and mail with additional insurance. The package arrived worn and torn and one presser foot was missing, the thread spool was bent and the threading mechanism was damaged. All can be repaired, but I am having trouble with the store corresponding with me. I did not know that each of these stores are privately owned and you go though UPS... Read more

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  • Feb 16
  • Shipping
  • Valdosta, Georgia
  • Shipping Label
  • 1
  • 1
  • 32
  • REVIEW RATING 4/5

The local UPS store is rude, arrogant and doesn't display common courtesy to open the door when a customer is carrying in a heavy package. Then they proceeded to tell me that they do not provide shipping labels that, That is not their responsibility. That I must print those before I get there. Then the worst part when I try to give them my account number- they arrogantly point out that they do... Read more

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  • Feb 14
  • Shipping
  • Freight Quote
  • 2
  • 2
  • 31
  • REVIEW RATING 3/5

I had to send a digital cutter for repair and decided to let UPS store package it in Mentor, Ohio. The person was very courteous. I was quoted actual freight cost at 69.00. The cutter weighed in at about 23#. When he was done charging me 10.00 for a box plus more for packing material my total was 87.00. This included a fuel surplus charge of 3.00 when gas prices dropped! I know they are... Read more

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  • Feb 03
  • Shipping
  • Houston, Texas
  • Email Service
  • 40
  • REVIEW RATING 4/5

I went into the UPS Store #6235 within the Hilton Americas Hotel in downtown Houston around 2:40 p.m. I gave the guy a two page closing document and told him that it was critical that I got them scanned and emailed immediately. I wrote down my email address and another email address. He went to scan. I told him that I had not received the email on my phone; however, my phone was updating and... Read more

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  • Jan 27
  • Post
  • Chicago, Illinois
  • Document Printing
  • 2
  • 2
  • 43
  • REVIEW RATING 4/5

UPS store #6337 located at 1245 S Michigan, Chicago. A black lady at mid-age was very rude and impolite. This past Sat (1/24/15) I went to print a couple of documents. Their printers can't read the docs in Word and have to use the computer to send the docs to printing. I have the document on a flash drive. I did this before at this store and no charge for using the computer with a flash drive.... Read more

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  • Jan 24
  • Shipping
  • Easley, South Carolina
  • 9
  • 9
  • 65
  • REVIEW RATING 5/5

WENT TO UPS STORE PENDLETON ROAD, EASLEY SC, WAS JOKING WITH CUSTOMERS, AND ONE PSUEDO PREACHER WALKED IN AND WAS INTERESTED IN MY TAKE ON BIBLE, WE TALKED, THE SUBJECT JOHN 8 44, BONDAGE AND THE FAKERY OF JEW WAS SUBJECT, MANAGER CAME OUT SCREAMING, THREATENING TO THROW ME OUT, SUCH censorship, such rage, he kept on and on, ups store promised reply to my complaint in ... Read more

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